To aligned IT strategy with the business strategy. (Change Management, Projects Management, Release Management and People Management)IT-related services and functionality are delivered at the maximum economic value, in the most efficient manner. (Capacity Management, Infrastructure Resource Planning, Development Resource Planning)Most IT-related risks are known and managed, and IT resources are secured. (IT Audit, Risk Management)

To aligned IT strategy with the business strategy. (Planning IT Strategy, Service Management, Change Management, Projects Management, Release Management and People Management)IT-related services and functionality are delivered at the maximum economic value, in the most efficient manner. (Capacity Management, Infrastructure Resource Planning, Development Resource Planning)Most IT-related risks are known and managed, and IT resources are secured. (IT Audit, Risk Management)People management, Internal resource management, Co-ordinate and manage vendor.To provide increased customer satisfaction, partner satisfaction and loyalty. (IT perception Index survey, Service Level Agreement, Continues Vendors Governance)

IT infrastructure architecture planning, strategy and guideline in designing and operating process. Project management for the many projects that includes time management, develop design specs, Co-ordinate and manage vendor and smoothly running project.Responsible for the performance, integrity and administration of databases include security of database, planning, development and troubleshooting on Oracle and Microsoft SQL databases. Maintaining Oracle clustering environment on UNIX and Windows and experience with Terabyte databases.Daily backup, monitor, manage and troubleshoot over 100 servers in data center those are including Proxy servers, Web servers, DNS servers, Exchange servers, Citrix servers, Database servers, NMS servers, Antivirus servers and StoragesDo daily Customer Support on large range of networks and servers for various customers with 24x7 phone standby on 3rd tier support.

Daily Troubleshoot and monitor on Networks, Citrix servers, Database servers, NMS servers and Centralize network configuration application servers on customer data centers. Develop and Maintain the NMS systems, Database systems, Antivirus systems, VitalQIP DHCP System and Email systems for Big Telecommunication Company and in-house usages, Perl Scripting for Network Monitoring and Maintenance, Troubleshooting.Do daily Customer Support on large range of networks and servers for various customers with 24x7 phone standby.Project management for the many projects that includes database management, time management, develop design specs, Co-ordinate and manage vendor, dealing with customer and smoothly running project.

Project management for the one of the projects that includes database management, time management. In database management I made the table design, table structure, data structure for the data conversion and manage the web server and database server for that software. Testing software for the system and VB coding for that system. Customer support for my client about the system.

Designing and planning the office network (LAN/ WAN) for my company network, for our customer and for government’s office. I also planned and managed the Proxy server, Web server (IIS, Apache), DNS server, Exchange server, MSSQL server, Data server and Norton Antivirus corporate Server for my company and our customer. I planed one Co-location server for my company web site (www.foreverspace.com.mm) at the local ISP. Hardware and software installation, maintenance, checking performance of servers and clients for my company and our customer regularly. Administration of office network security, DNS server, Proxy Server, Web server (Co-location server), Exchange server, MSSQL server, Norton Antivirus server and Data server. Data Backup operation for our web server (Co-location server), SQL server and Data server. Supporting the programmers on new technology in order to get their computers high performance. So I worked as a customer support for them when they complained.My department attached me to other department for one project about 6 month. That project is called MMBOX (Myanmar Media BOX). It is a media control box base on computer. In that project, I managed the assemble line and was responsible as the customer service team leader. I had to respond and solve the customer complains and control the assemble line get the best product for customers.

As a customer service team leader I was responsible for designing, planning & administration of many (LAN/WAN); hardware and software installation & maintenance of Servers and Client computers for our customer. Administration and giving advice to our customer (LAN/WAN), Proxy Server, Web Server, DNS server and Exchange Server.