• Represented luxury watch brands including Longines, Rado, Tissot, and Hamilton, provided tailored consultations, product and offer updates and custom catalogues through Emails and ’WhatsApp store’ account of the Store to a diverse international clientele.• Leveraged (CEGID) CRM tools to track customer insights, enabling personalized marketing strategies, sharingexclusive offers and driving repeat purchases.

Dynamic skill set cultivated through experience at Paul Smith. Delivering exceptional customer service and achieving KPIs in the luxury retail sector

• Created and improved web designs for e-commerce, boosting user experience and sales.• Assisted the design head in streamlining workflows and delivering quality visuals on schedule.• Developed engaging social media content that communicated brand messages, driving brand awareness andaudience engagement.• Designed Email Templates and Website Icons.

Managed social media campaigns, creating engaging content and maintaining brand presence.• Executed and optimized paid media strategies, driving targeted traffic and maximizing ROI across digitalplatforms.• Collaborated with cross-functional teams, including content, graphics, and CRM, to ensure successful campaignlaunches.