Christopher Zeller Email & Phone Number

Salt Lake City Metropolitan Area

West Jordan, Utah, United States

As the Senior Manager of Global Partner Experience, I'm serving our team to stay focused on identifying where our Ecosystem needs attention, and consulting with my team internally and trusted advisors externally to set action plans built to improve our quality of collaboration.Our experience program informs and empowers connections for companies from all corners of the world with compatible partners. We seek to spot the perfect fit, bringing together businesses that complement each other with our joint existing and prospective merchants in mind.At the end of the day, what really makes this role fulfilling is knowing that I'm helping my team members boost businesses around the world to grow and succeed. We know as a Partner Experience team that our hard work is making a real impact on the global business landscape.

Salt Lake City Metropolitan Area

Salt Lake City Metropolitan Area

I lead and *serve* the partner success specialists at Chargebee! We work with the partnership team to excite and educate our partners and internal employees on the benefits of a fully realized tech stack. Chargebee is at its best when combined with CRMs, ERPs, marketing tools, independent software vendors, and payment gateways.We offer fully comprehensive business solutions with the helping hand of our partners. When Chargebee's array of organizations are knowledgeable and connected to the digital landscape outside of our normal boundaries, our merchants gain a resilient level of trust and satisfaction with Chargebee's employees as informed solution providers.With Chargebee, we are leading the development of the content strategy to support our partners, merchants, and internal employee relationships. We execute quickly on developing partnership-focused collateral using Adobe Premiere, After Effects, Photoshop, and Illustrator. My work also includes leading presentations to decision-makers of our partner companies including PayPal, Braintree, GoCardless, Sage Intacct, Quickbooks, and many more.Success stories between our customer experience teams and business partners are a focal point we produce and highlight to show how we serve our merchants when working together with our partners. The NPS scores received from the learning tracks we develop help us identify my next steps. Each ounce of energy we put into our enablement work is data-driven and connected to much more than our own partnership department.Our team collaborates with marketing, sales, pre-sales, documentation, and many other departments to brainstorm and develop the next iteration of enabling our company and our partnerships *to provide the very best in service for our shared customers.*

Salt Lake City Metropolitan Area

Draper, Utah, United States

Moving from a consumer of automotive technology to a contributor has helped me connect and share my experience honed as an educator and dealership employee with hundreds of individuals across the nation. My mission is to increase the adoption of best practices with the DealerSocket platform through my original Pathfinder approach. | DealerSocket Pathfinder |This Pathfinder process I've developed is a series of process implementation choices that build on each other. This step by step improvement cycle was inspired by the curriculum development I created as an art educator to help my students grow. Here is how it works:A client will handpick one or two processes each month that aligns closest to their already established strengths or area that interests them the most. The act of choosing your own adventure helps encourage ownership and a deeper sense of relevance while I work alongside my client to improve their business and company culture. In addition, once improvements have been selected, I provide visual workflows with my Beyond the Basics ebooks. *You can review these same ebooks attached below*. Pathfinder is the core curriculum I use to train new hires so they may better serve their clients. I share data-driven insights I’ve internalized from being an educator, a staff member of a dealership, and my experience as a CSM.The combination of allowing choice and then supporting the clients choice with professional material has resulted in exceeding our department’s KPI’s for retention and the DealerSocket Excellence award for top added revenue in our department.

Draper, Utah

Draper, Utah

Nampa, Id

While working at Edmark's Kia and General Motors automotive dealership, I internalized all SEO, SEM, and Emarketing by completing Inbound’s marketing certification as well as learning how to manage an online presence through Google Adwords certification course. I was able to save the business development center monthly resources normally spent on 3rd party vendors by taking control of these services. This allowed our store to enter into new marketing opportunities such as increasing our department’s staff and receiving double the purchase inquiries we had been receiving. With my Photoshop and Illustrator skills, I managed our online and traditional presence. My knowledge of HTML & CSS gave me the ability to maintain a relevant reflection of our efforts to of our Wordpress website, edmarknampa.com.Here are additional highlights of my work with Edmark:Managed SEO and SEM for Idaho’s largest volume dealershipCreated original HTML and CSS for landing pages and email marketing campaignsDeveloped, maintained and distributed content through our CRM software, DealerSocketManaged key social media networks (Facebook, Twitter, and Instagram)Gathered feedback through my Edmark-Share-A-Story reputation management programUpdated and produced photography for the entirety of the dealership’s vehicle inventory

As an art educator, I focused on using art as a professional tool and encouraged students to create logos, designs, and illustrations for real and fictional businesses. My passion to teach art is founded on a personal philosophy; I believe as we create, we gain a critical sense of appreciation for our surroundings. The act of creating develops critical thinking and provides a sustainable source of happiness for ourselves, friends, family, and community. Items I needed to regularly balance as I taught and built curriculum included;Maintaining a classroom management plan for 32 students per block periodDelegated a wide array of projects and tasks to students based on skill levelsAssessed student’s capabilities and performanceHoned the education process and implemented extra projects for faster studentsDeveloped a safe classroom culture focused on learning and creativity

I had my first taste of the business to business professional creative process through Joe Hansen at Hansen Creative. I worked to create start to finish layouts for clients using Illustrator and Indesign, enhanced photos of businesses with the use of Photoshop, and created web ads for computers and mobile phones.

While working at the Boise State Alumni Center, I created mailers, posters, and flyers for Boise State. I worked closely with Sonja to advance illustrations version to version and create materials for promotional events.