Zenas Lopez Email & Phone Number

New York, Ny

➤ Succeeded in expanding the global Quantitative and Qualitative Research Operation departments in Los Angeles with 4 employees to a 20-person team across New York, London, Singapore, and other remote locations.➤ Spearheaded the Quantitative Research Operations Team in handling 80 projects and 35 bids per month that tripled since startup, while supporting the Qualitative Research Operations Team in directing 25-30 projects and 20-25 bids per month that increased by five-folds.➤… Show more ➤ Succeeded in expanding the global Quantitative and Qualitative Research Operation departments in Los Angeles with 4 employees to a 20-person team across New York, London, Singapore, and other remote locations.➤ Spearheaded the Quantitative Research Operations Team in handling 80 projects and 35 bids per month that tripled since startup, while supporting the Qualitative Research Operations Team in directing 25-30 projects and 20-25 bids per month that increased by five-folds.➤ Cultivated over 250 vendor partnerships from the 50 partnerships since the startup.➤ Partnered with Sales, Finance, Legal, Human Resources, and Marketing department leads in developing strategies and cross-functional initiatives that optimized processes and supported fulfillment of overall goals that included increasing revenue year over year, expansion of team foot print, development of vendor contracts, and the onboarding of a new financial system. Show less

New York, Ny

➤ Reduced survey fraud 25% by introducing a fraud detection software that removed compromised data in real time. ➤ Collaborated with Dev Team to design a questionnaire submission portal to streamline requests and gather insights that help drive decision making during the programming and Q&A process. ➤ Introduced API connectors for quick and efficient translations and coding that decreased costs by 30% per project.

New York, Ny

➤ Expanded to leading the London Quantitative and Qualitative Operations team in charge of completing ten to fifteen projects per month.➤ Developed and implemented a PM suite to assist the Fieldwork Research Operations team in coordinating coverage on projects and bids across time zones.➤ Secured 100+ proposal wins for our new platform and tech department acquisition by expanding vendor partnerships by 200% to support competitive pricing and fast turn requests for global and… Show more ➤ Expanded to leading the London Quantitative and Qualitative Operations team in charge of completing ten to fifteen projects per month.➤ Developed and implemented a PM suite to assist the Fieldwork Research Operations team in coordinating coverage on projects and bids across time zones.➤ Secured 100+ proposal wins for our new platform and tech department acquisition by expanding vendor partnerships by 200% to support competitive pricing and fast turn requests for global and business-to-business research needs.➤ Reduced email volume by 15% by launching wiki site with FAQs and resources for the growing sales team. Show less

New York, Ny

➤ Expanded to leading the Qualitative Research Operations Team in charge of completing 5-7 projects per month.➤ Drove over 40% cost savings per project and reduced the turnaround time on proposals to clients by 50% by negotiating rate cards across all vendors and standardizing a project cost template for the Sales team.➤ Increased quantitative research sales 20% by partnering with the entertainment sales team to develop a new methodology for streaming products and developing… Show more ➤ Expanded to leading the Qualitative Research Operations Team in charge of completing 5-7 projects per month.➤ Drove over 40% cost savings per project and reduced the turnaround time on proposals to clients by 50% by negotiating rate cards across all vendors and standardizing a project cost template for the Sales team.➤ Increased quantitative research sales 20% by partnering with the entertainment sales team to develop a new methodology for streaming products and developing partnerships that provided more value to our research insights through big data, eye tracking and emotion recognition software. Show less

Greater Los Angeles Area

➤ Developed the Quantitative Research Operations team that supported 25 projects per month across the company. ➤ Ensured the successful execution of 30+ pilots following acquisition of new company by developing new partnerships and creating a project management process that could support the speed of 24 hour turn around requests to meet the demand of client needs. ➤ Built operations database compiling information on all departments that helped support the training for 50+ new hires on… Show more ➤ Developed the Quantitative Research Operations team that supported 25 projects per month across the company. ➤ Ensured the successful execution of 30+ pilots following acquisition of new company by developing new partnerships and creating a project management process that could support the speed of 24 hour turn around requests to meet the demand of client needs. ➤ Built operations database compiling information on all departments that helped support the training for 50+ new hires on topics involving Operations, Legal, Finance, and Sales. Show less

Greater Los Angeles Area

➤ Maintained new and existing vendor relationships, while coordinating monthly meetings to discuss status of projects, upcoming changes, and company goals with first choice vendors.➤ Optimized operational efficiency through modification best practice guidelines, check lists and example templates, while accomplishing all project execution with researchers.➤ Delivered optimal data for project analysis by designing field plans based on study methodology and timeline.

Greater Los Angeles Area

➤ Directed the execution of 10-15 projects and 5-7 trainee projects on monthly basis, while collaborating with internal resources ensuring completion of project design within strict timelines and resolution of all project issues.➤ Served as subject matter expert for new proprietary data reporting tool that streamlined reporting client’s data.➤ Achieved overall research objectives and delivered guidance on best design practices by utilizing data collection services in conjunction with… Show more ➤ Directed the execution of 10-15 projects and 5-7 trainee projects on monthly basis, while collaborating with internal resources ensuring completion of project design within strict timelines and resolution of all project issues.➤ Served as subject matter expert for new proprietary data reporting tool that streamlined reporting client’s data.➤ Achieved overall research objectives and delivered guidance on best design practices by utilizing data collection services in conjunction with clients. Show less