Marketing Operations Manager
Washington, Dc, Us
Based in the program’s Recruitment & Outreach team, this role focuses on all elements of lead generation & brand awareness. This team annually recruits about 2,000 PhD-level scientists & engineers to nurture and apply for a prestigious policy fellowship. My role is to map out and deliver lead generation campaigns using marketing automation, visual branding, paid/earned ads, and print and digital collateral. KEY RESPONSIBILITIES•Marketo Administrator | Managed Tags & Channels, Users & Roles, Segmentations, Email Deliverability (>98%), Field Management, LaunchPoint integrations, SSL, Forms & Progressive Profiling•Data & Reporting Lead | Liaised with Salesforce Admin for data hygiene and troubleshooting database issues; Email & Landing Page Reporting; A/B Testing; ROI and conversions by channel, audience & campaign; Google Analytics reporting by query strings & goals/KPIs•Lead Generation & Events | Executed 90+ campaigns for recruitment events, nurture, drip, and paid ads and refined program and asset templates; lead reengagement; coordinated all event logistics; volunteered as booth product consultant at 10 academic exhibitions•Collateral, Ad & Design Lead | Executed 25+ Banner/Display Ads (print & digital); created 25+ social & web graphics, class photos, and swag items; created & maintained templates (Photoshop, InDesign, PowerPoint)