Zhen Luo Email & Phone Number

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Richmond Hill, Ontario, Canada

2022 ACE awards winner

Brilliant Basic Award Winner for Sep 2021Quarter Bravo Winner for Q1 2022

• Provided satisfied customer services and be responsible for my required missions.• Listen and Provide solution for Client when they call in• Handle clients’ issues quickly in high-speed working condition• connect and cooperate with other department/ third-party

Guelph, Ontario, Canada

• Provided satisfied customer services and be responsible for my required missions.• Most of my customers became loyal customers because they were satisfied with my services.• Operated cash register and POS. Help customers to process the payment smoothly and handle the amount of cash up to $400 per shift.• Calculated daily transactions and solve unbalanced-cash problems at the end of the day.• Cooperated efficiently with my colleagues and leaded new employees by providing experienced skills.

Markham, Ontario, Canada

• Developed close relationships with patrons of the store. Even after I left the company, I still communicate with my previous colleagues through social media platforms and telephone communication. • Opened and closed store, handled total sales. Since I was mostly in charge of the full-day shifts, I handled a minimum of $800 cash daily. • Built satisfied customer relationships. 35 customers were served in a typical 9-hour shift. • Attracts loyalty customers and receives good commissions through achieving over the sales’ target

Guelph, Ontario, Canada

• Ensured the cleanliness of food serving area and food items before serving.• Maintained the serving standards for customers and follows all regulations while performing my duties.