Zhen Zhao Email & Phone Number

New York City Metropolitan Area

San Francisco Bay Area

Selected for and completed a three-year leadership program. Promoted from Senior Manager to Principal Manager in March 2024.- Proactively define & execute Salesforce products* adoption & continuous improvement strategies serving 50+ teams and 1,000+ users. User count & revenue grew +50% over a two-year period.- Responsible for exec-level presentations.

San Francisco, CA

- Led Service Cloud adoption following the best practices & delivered the first Salesforce-based 988 suicide call center in California.- Developed the digital backbone in a month for Todo Por Mi Familia, a federally sponsored project in collaboration with Seneca and ACLU, featured in national media.- Established the DevOps model including running weekly.

Promoted from Research Assistant to Research Scientist in March 2016- Oversaw data collection & analyses with Python and Stata of NIH sponsored clinical trials in sites spanning two states.- Collaborated with multidisciplinary researchers on academic writing, reach methodology and conference presentations. - As the principal Salesforce admin, delivered.

Berkeley, CA

- Conducted public health law research on the effectiveness of distracted driving laws with synthetic control.- Managed traffic collision database from 24 states involving ETL process to standardize 1 million+ records in various formats.- Co-presented the research findings at a national research conference organized by Robert Wood Johnson Foundation.

Mumbai Area, India

- Conducted research on the impact of computer coaching targeting pre-college students in rural India, covering 600+ research participants.- Operated propensity score matching and asset mapping.

Beijing City, China

- Compiled annual corporate social responsibility report for the largest development agency globally (asset-wise).- Drafted agency-wide memorandum on social investing.

Shanghai City, China

- Organized networking events for 300+ entrepreneurs, angel investors and VCs in the launch year of SVB-China.- Managed SVB-China's presence on social media platforms to promote events and drive engagement.- Generated business leads including third party referrals, prospective investment opportunities.

Master'S Degree (Now Under Goldman School Of Public Policy), Development Practice

#Courses Development Economics Quantitative Methods and Impact Evaluation Innovation Product Development and Marketing Social Investing.

Bachelor'S Degree, International Economics & Trade (国际贸易）

#Courses Microeconomics Macroeconomics International Economics International Finance Accounting Marketing (exchange program in Innsbruck.