Grace (Ning) Zhou Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Canada Area

Ottawa, Canada Area

• Created test plan, manual test cases and automated test scripts by reviewing product requirements and design specifications for QuickStart mobile app development tool; reviewed test cases with development team to ensure 100% coverage• Designed acceptance test for QuickStart to 30% automation with using Selenium• Manually tested the product by creating single mobile event and multi-event, customized event app in content management service , import/export XLS files, built event app and install on iPhone/iPad/Android/Blackberry/Windows Phone, generated real-time participation data and summary reports, and checked permission of different user roles• Ran acceptance and regression tests for each release• Updated QA status in every day scrum meetings • Precisely analyzed test result, queried in MySQL database, logged bugs with Jira, provided reproducible test cases, assisted troubleshooting; confirmed the fixing of bugs in a timely manner and re-verified fixes in regression test cycle and release

Ottawa, Canada Area

•Delivered test plan, manual test cases and automated test scripts by reviewing product requirements for Zoomerang Online Surveys & Polls•Increased automation coverage by 30% in a two–month period by designing automation infrastructure and sanity test with HP QuickTest Professional (QTP) •Manually tested the product focusing on Black Box testing, including registration, creating and taking survey & polls with different types of questions, generating cross-tab report, applying filters and creating charts, embedding survey & polls on other web applications, creating and taking survey on Mobile applications and integrating product with Facebook, SurveyMonkey and Saleforce•Ran performance testing by LoadRunner to simulate 1000 concurrent users to taking survey for 3 times, analyzed the responding time and throughput to define bottleneck, and set up benchmark for each release•Ran acceptance, regression, DB Backward compatibility and integration tests for each release•Analyzed test result, logged bugs with HP Quality Center, provided reproducible test cases, assisted troubleshooting; confirmed the bug fixes in a timely manner and re-verified fixes in regression test cycle and release•Updated QA status in every day scrum meeting, reported on completed & outstanding tests, and test metrics including planned vs. actual tests & passed vs. completed tests during each sprint•Developed release deployment plan, organized reviewing meeting, and coordinated Dev, NetOps, Database and with India QA teams to conduct release according to plan

Ottawa, Canada Area

•Delivered the test plan, manual test cases and automated test scripts for web based applications – Cognos Metric Manager, Metric Designer and Cognos Planning•Enhanced automation coverage from 40% to 90% by developing automation library functions and test cases with WinRunner and Rational VT for Cognos Planning, and 100% automated test cases of customer bugs, and emergency and high priority bugs •Manually tested the product including security, UI, language, data loading, analyzing multi-page spreadsheet, using Build-in-Functions and Macros, installing/uninstalling, and integrating with Cognos different products•Ran sanity, upgrade, regression and integration tests against databases: MS SQL server2000/2005, Oracle 10.1 and DB2, and documented test reports•Reported defects accurately and in detail, helped troubleshooting, and verified the fixing of bugs in a timely manner•Performed I18N testing on French, German, Japanese, Thai and Korean OS

Ottawa, Canada Area

•Successfully developed a universal automated test tool with Visual Basic to provide a uniform method of collection data for measuring coverage and quality for management, and running tests that automatically generate test results •Accessed and maintained the Relational database for storing marketing requirements, bug info, test cases and test results with Microsoft SQL Server 2000•Constructed SQL, parameter object and stored procedures for retrieving data and processing transaction between test tool and database•Ran unit acceptance test on daily software build against various databases on Windows, Solaris, HP-UX, Aix and Linux•Implemented White Box testing by using Quantify and Purify to instrument modules, checked the memory leaks, identified bottlenecks and reported the performance data

Nanjing, Jiangsu, China

•Responsible for the coordination of office activities, word processing, file management, and property management•Designed and conducted a database for HR management by using MS Access•Planned and scheduled office agenda, goals, budget and method of implementation at the beginning of each year•Organized conferences, and coordinated with news media

Bachelor'S Degree (Highest Honors), Computer Science

Chalmers Jack Mackenzie Scholarship granted in Carleton University in 2002

Diploma, Information Technology