Zi Lin Ang Email & Phone Number

Content creation• Designed and managed BIAB’s social media platforms using Adobe Illustrator, Canva and Later• Grew BIAB’s digital media platforms organically which resulted in an increased follower count by 15% and an increased reach of 392.8% on Instagram• Brainstormed and composed weekly newsletters to increase stakeholder engagement and update on the latest progress, achieving an open rate of 47% and click-through rate of 3.7%• Conceived and produced video reels on Instagram to showcase in-person sessions which garnered an average of 2200 views • Wrote and published all the copies needed for fundraising campaigns, newsletters, EDMs, social media captions etc.Social Media Management• Responsible for managing social media presence across 3 platforms (Instagram, Facebook, LinkedIn) daily for a consistent brand image and identity• Scheduled and executed BIAB’s social media calendar which enabled good frequency of posts throughout the year• Devised timely responses to public enquiries through social media channels which ensured efficient communication with partners and the publicMarketing and Partnerships• Engaged and developed new partnerships to explore collaboration on different campaigns, resulting in $66600 raised for the purchase of resources and experiences for beneficiaries• Spearheaded 2 partnership initiatives and worked out details of logistics, payment, marketing and design• Revitalized organization’s Partnership Kit and added a visual calendar which led to improved clarity for potential partners• Attended to ad-hoc issues and coordinated efforts between external stakeholders and internal team for merchandise donationsFundraising Management• Managed organization’s digital fundraising websites such as Giviki/ GiveAsia and Giving.sg platforms• Took responsibility for end-to-end conceptualization and execution of 2 full-scale fundraising campaigns and 2 micro fundraising campaigns which ensured adequate resources for operations

• Secured new tenancy for longtime vacant space and achieved a positive rental reversion of 44%• Marketed vacant units, arranged and conducted viewings of commercial and retail spaces with prospective tenants • Prepared contact list and reached out to prospective brands to explore potential tenancy with mall• Initiated lease negotiations and renewed existing leases which enabled continued occupancy of retail units• Coordinated closely with Lease Administration team to ensure proper documentation which allowed for the smooth execution of lease agreements• Maintained good landlord-tenant relationship by attending to tenancy-related issues in a timely manner

Singapore

• Initiated rental projection tables spreadsheet for tracking purposes and to forecast rental occupancy for the year 2020 – 2022 which enabled transparent and reliable forecasting process• Studied current leasing contracts for 5 Suntec Office Towers and created budget and forecasting table to ensure sustainable occupancy rate for the next 3 years• Crafted a Standard Operating Procedure chart to help streamline the process of interacting with different types of tenants• Designed and produced marketing materials for vacant units which led to higher engagement with potential tenants

Singapore

• Cooperated closely with the CC team to support CC services and resolved customers complaints and concerns which resulted in excellent customers’ experience• Provided administrative support to the Constituency Office (CO) and Grassroots Organisation (GROs) which enhanced the efficiency of day-to-day operations• Marketed CC activities and courses actively to customers and generated more business for CC

Singapore

• Provided excellent customer services by resolving customers’ queries and complaints promptly• Corresponded with other ZARA stores in Singapore to maintain clothing inventory to meet customers’ demands

Bachelor Of Science - Bs, Real Estate, Distinction

Activities and Societies: University Town College Programme: Residential College 4 (RC4)RC4 • Planned and prepared the logistics for 30.

Master'S Degree, Building And Construction Management

Activities and Societies: Coursework: Challenges of Metropolitan Urban Regions (A)Nominated for student exchange at KTH Royal Institute.

G.C.E 'A' Levels, Geography, Economics, Mathematics, Literature, General Paper, Project Work

Activities and Societies: Service Learning Club (SLC), Economics RepresentativeService Learning Club (SLC): • Organised and engaged.

G.C.E O Levels, Triple Sciences Stream

Activities and Societies: Choir, Chairperson