Zi Lin Ang Email & Phone Number

• Content creation
• Designed and managed BIAB’s social media platforms using Adobe Illustrator, Canva and Later
• Grew BIAB’s digital media platforms organically which resulted in an increased follower count by 15% and an increased reach of 392.8% on Instagram
• Brainstormed and composed weekly newsletters to increase stakeholder engagement and update on the latest progress, achieving an open rate of 47% and click-through rate of 3.7%
• Conceived and produced video reels on Instagram to showcase in-person sessions which garnered an average of 2200 views
• Wrote and published all the copies needed for fundraising campaigns, newsletters, EDMs, social media captions etc.Social Media Management

• Secured new tenancy for longtime vacant space and achieved a positive rental reversion of 44%
• Marketed vacant units, arranged and conducted viewings of commercial and retail spaces with prospective tenants
• Prepared contact list and reached out to prospective brands to explore potential tenancy with mall
• Initiated lease negotiations and renewed existing leases which enabled continued occupancy of retail units
• Coordinated closely with Lease Administration team to ensure proper documentation which allowed for the smooth execution of lease agreements
• Maintained good landlord-tenant relationship by attending to tenancy-related issues in a timely manner

Singapore

• Initiated rental projection tables spreadsheet for tracking purposes and to forecast rental occupancy for the year 2020 – 2022 which enabled transparent and reliable forecasting process
• Studied current leasing contracts for 5 Suntec Office Towers and created budget and forecasting table to ensure sustainable occupancy rate for the next 3 years
• Crafted a Standard Operating Procedure chart to help streamline the process of interacting with different types of tenants
• Designed and produced marketing materials for vacant units which led to higher engagement with potential tenants

Singapore

• Cooperated closely with the CC team to support CC services and resolved customers complaints and concerns which resulted in excellent customers’ experience
• Provided administrative support to the Constituency Office (CO) and Grassroots Organisation (GROs) which enhanced the efficiency of day-to-day operations
• Marketed CC activities and courses actively to customers and generated more business for CC

Singapore

• Provided excellent customer services by resolving customers’ queries and complaints promptly
• Corresponded with other ZARA stores in Singapore to maintain clothing inventory to meet customers’ demands

Bachelor Of Science - Bs, Real Estate, Distinction

Activities and Societies: University Town College Programme: Residential College 4 (RC4)RC4 • Planned and prepared the logistics for 30.

Master'S Degree, Building And Construction Management

Activities and Societies: Coursework: Challenges of Metropolitan Urban Regions (A)Nominated for student exchange at KTH Royal Institute of.

G.C.E 'A' Levels, Geography, Economics, Mathematics, Literature, General Paper, Project Work

Activities and Societies: Service Learning Club (SLC), Economics RepresentativeService Learning Club (SLC): • Organised and engaged in.

G.C.E O Levels, Triple Sciences Stream

Activities and Societies: Choir, Chairperson