• Prepare and reconcile daily, weekly, and monthly investor remittances to the general ledger in an accurate, timely, and consistent manner for Investor-Clients; utilize Merlin and Optimus in the process• Optimize the processes, procedures and other technical initiatives by utilizing Excel, SQL and Optimus• Work closely with investors and internal department to select loans and tranches for new pools, creating CMHC documentation related to creating new issues of MBS and CMB• Review… Show more • Prepare and reconcile daily, weekly, and monthly investor remittances to the general ledger in an accurate, timely, and consistent manner for Investor-Clients; utilize Merlin and Optimus in the process• Optimize the processes, procedures and other technical initiatives by utilizing Excel, SQL and Optimus• Work closely with investors and internal department to select loans and tranches for new pools, creating CMHC documentation related to creating new issues of MBS and CMB• Review and monitor all the MBS/CMB pool issues to ensure problems are resolve on time• Perform market valuation analysis and mortgage service fees and penalty interest reasonability analysis • Prepare month-end reports for investors by using Plexus, Merlin, and Optimus• Monitor cash flows and prepare wire transfer request• Develop and maintain strong relationships with Investor-Clients and third-party vendors• Responsible for the creation, administration, and reporting of MBS pools for First National and various investors• Prepare audit documentation to the external and internal auditors and explain and resolve any issues Show less

• Handling over 100 transactions and inquiries for both personal and business customers every day in a professional manner, maintaining 100% accuracy and a high level of customer service• Engaged in communication with customers to understand their current and future needs, identified sales opportunities and referred to appropriate team members to meet clients’ needs, built strong and loyal customer relationship in the work process• Performed branch security practices on the daily basis,… Show more • Handling over 100 transactions and inquiries for both personal and business customers every day in a professional manner, maintaining 100% accuracy and a high level of customer service• Engaged in communication with customers to understand their current and future needs, identified sales opportunities and referred to appropriate team members to meet clients’ needs, built strong and loyal customer relationship in the work process• Performed branch security practices on the daily basis, includes authenticate and confirm the identity of the account holder on the front line with PIN pad and bank card, and additional pieces of valid identification (ID) and signature• Understood and executed Know Your Customer (KYC)/Know Your Business (KYB)/Know Your Transaction (KYT) analysis on the daily basis to remediate the bank’s risk and exposure to AML/ATF related activities• Detected and identified unusual cash transactions, cleared source of funds. Completed large cash transaction reports or unusual transaction reports when needed to support AML/ATF and IIROC regulations• Reviewed and updated personal information for customers such as ID number and address, replaced bank card and changed PIN for clients to satisfy compliance requirements as well as protecting customers’ account security• Ensured customer information was kept confidential and followed company privacy regulations and policies• Understood cheque related policies, utilizing KYC to decide if a hold need to be placed for a cheque• Identified suspicious activity and verify clients’ identity when dealing with high volume financial transactions every day, escalated fraudulent activities and unusual occurrences to the compliance officer to prevent potential bank losses• Good knowledge of banking products such as mutual funds, Tax-Free Savings Account (TFSA), GIC, RESP, and RRSP Show less

• Collected data related to Canadian labor market from various sources and websites and input raw data into Excel, removed the non-relative and duplicate data from Excel• Collaborated with supervisor and instructor to identify key variables for model variable selection through weekly meetings, updated managers with recent labor market news• Processed and visualized raw data by utilizing Excel (PivotTables, graphing and picture tools, etc.)• Researched and analyzed labor market… Show more • Collected data related to Canadian labor market from various sources and websites and input raw data into Excel, removed the non-relative and duplicate data from Excel• Collaborated with supervisor and instructor to identify key variables for model variable selection through weekly meetings, updated managers with recent labor market news• Processed and visualized raw data by utilizing Excel (PivotTables, graphing and picture tools, etc.)• Researched and analyzed labor market information based on collected data, consolidated information into actionable reports and presentations to assist in the development of business plan• Created and designed new data visualization templates to improve the data collection and data presentation process by 100% from both efficiency and effectiveness Show less

• Participated in customer marketing activity to facilitated the financing process, built strong customer relationship• Collected clients’ credit information and made financing plan for clients after discussing and analyzing client needs• Performed Enhanced Due Diligence on customers deemed high risk, completed Suspicious Activity Report as needed• Assisted in generated credit reports for clients, improved efficiency by 30% through critical analysis

• Coordinated with employees’ salary distribution, bonus payment and expenses reimbursement on a daily basis • Collected and managed all business invoices and receipts from different departments, assisted in posting journal entries every day based on relevant business activities, maintained 100% accuracy• Performed accounts and bank reconciliation regularly to ensure the efficiency and accuracy of the general ledger • Assisted in preparing internal financial statements and… Show more • Coordinated with employees’ salary distribution, bonus payment and expenses reimbursement on a daily basis • Collected and managed all business invoices and receipts from different departments, assisted in posting journal entries every day based on relevant business activities, maintained 100% accuracy• Performed accounts and bank reconciliation regularly to ensure the efficiency and accuracy of the general ledger • Assisted in preparing internal financial statements and performing in-depth variance analysis in a timely manner Show less