Ziah G. Email & Phone Number
@fastly.com
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Who is Ziah G.? Overview
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Ziah G. is listed as Associate Customer Support Engineer at Fastly at Fastly, based in Seattle, Washington, United States. AeroLeads shows a work email signal at fastly.com and a matched LinkedIn profile for Ziah G..
Ziah G. previously worked as Associate Customer Support Engineer at Fastly and Content Response Specialist at Fastly.
Email format at Fastly
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AeroLeads found 1 current-domain work email signal for Ziah G.. Compare company email patterns before reaching out.
About Ziah G.
Dedicated and hard-working gamer and wearer of many hats. A support agent who always puts the player first, a community moderator/manager with over a decade's experience, an occasionally-globetrotting Ingress agent, and a certified Pokémon master.
Ziah G.'s current company
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Ziah G. work experience
A career timeline built from the work history available for this profile.
Content Response Specialist
In this role I handle platform abuse complaints for one of the internet’s leading content delivery networks, including DMCA complaints, reports of phishing, malware, or child pornography, and governmental requests. I also work with customers and account managers to ensure proper intercompany communication and timely response within strict SLAs. I am also.
Tier 2 Specialist
In my role as a Tier 2 Specialist, I functioned as a subject matter expert in the fields of account recovery, executive escalations, Minecraft Dungeons, and social engineering prevention for Minecraft Player Support. Additionally, I served as a general knowledge repository for product and process knowledge yet to be documented, and assisted with creating.
Player Support Specialist (Billing/Accounts/Merch)
Provided top-tier support to players of League of Legends, VALORANT, and Legends of Runeterra in both ticket and live chat environments. Trained in handling tier 2 tickets in three core areas:Billing:* Refunds, duplicate charges, pending charges, and ghost charges* Unauthorized charges, friendly fraud* Prepaid card issuesAccounts:* Account recovery.
Nintendo Switch Specialist
Spoke directly to Nintendo consumers in order to remedy issues they were experiencing with Nintendo products. Maintained KPIs while ending each call with a smile on both participant's faces. Provided support including, but not limited to:* Prepaid cards and digital gift cards* Pending/held charges, duplicate charges, unauthorized charges, friendly fraud*.
Colleagues at Fastly
Other employees you can reach at fastly.com. View company contacts →
John Zahr
Colleague at Fastly
Bedford, New Hampshire, United States, United States
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EL
Eric Law
Colleague at Fastly
Harleysville, Pennsylvania, United States, United States
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Matthew Karkowski
Colleague at Fastly
New York, New York, United States, United States
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MH
Macy Hairgrove
Colleague at Fastly
Chandler, Arizona, United States, United States
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Shaun Milligan
Colleague at Fastly
United States, United States
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CC
Carisa Cannan
Colleague at Fastly
Denver, Colorado, United States, United States
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HK
Heather Kenefsky
Colleague at Fastly
Denver Metropolitan Area, United States
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DJ
Dwayne Johnson
Colleague at Fastly
New York City Metropolitan Area, United States, United States
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PJ
Prachi Jain
Colleague at Fastly
Dallas-Fort Worth Metroplex, United States, United States
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MT
Matthew Tamayo
Colleague at Fastly
Redmond, Washington, United States, United States
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Frequently asked questions about Ziah G.
Quick answers generated from the profile data available on this page.
What company does Ziah G. work for?
Ziah G. works for Fastly.
What is Ziah G.'s role at Fastly?
Ziah G. is listed as Associate Customer Support Engineer at Fastly at Fastly.
What is Ziah G.'s email address?
AeroLeads has found 1 work email signal at @fastly.com for Ziah G. at Fastly.
Where is Ziah G. based?
Ziah G. is based in Seattle, Washington, United States while working with Fastly.
What companies has Ziah G. worked for?
Ziah G. has worked for Fastly, Microsoft (Apex Systems), Keywords Studios (Riot Games Campaign), and Nintendo (Parker Staffing).
Who are Ziah G.'s colleagues at Fastly?
Ziah G.'s colleagues at Fastly include John Zahr, Eric Law, Matthew Karkowski, Macy Hairgrove, and Shaun Milligan.
How can I contact Ziah G.?
You can use AeroLeads to view verified contact signals for Ziah G. at Fastly, including work email, phone, and LinkedIn data when available.
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