Ziming Lu Email & Phone Number

Ann Arbor, Michigan, United States

Developed a standardized intake form designed to evaluate and track key parameters crucial for mapping to broader business objectives, facilitating a systematic approach to supply chain program evaluation and optimizationIdentified and defined strategic pillars aligned with OKRs and overarching business objectives, establishing standardized assessment of the effectiveness of supply chain programs in contributing to organizational goals and prioritiesDeveloped a comprehensive framework, along with a set of equations, to convert qualitative parameters into quantifiable results, enabling a more objective evaluation of supply chain initiatives and alignment with key business objectives, thus enhancing decision-making processes

Boston, Massachusetts, United States

Addressed concerns in classes tutor excelled in by developing tailored content for students and conducting peer coaching sessions weekly, leading to significant grades improvement and enhanced confidence for studentsMonitored students’ progress throughout semester by setting up routine meetings, resulting in tailored adjustments to tutoring content

Boston, Massachusetts, United States

Ensured consistency in the quality of teaching and learning by grading homework for two sessions of linear algebra classes, 40 students in total, weekly, providing each student ongoing feedback as the semester proceeds.Improved class teaching efficiency by designing grading scales and making comments on each piece of work, saving five hours of the professor's time per week.

Boston, Massachusetts, United States

Streamlined communication by implementing an indexing system for 300+ incoming mails weekly and facilitating efficient electronic routing to appropriate representative, ensuring timely and rapid responses for each new claimMaintained data accuracy by inputting information from various representatives and updating 200+ records monthly, enhancing efficiency and accuracy of claims systemStrengthened communication and aligned case details with 2 partner attorneys' offices by sending 100+ archived claims weekly, ensuring successful case resolutionsEnsured accurate financial details by logging new incomes from third parties for 200+ claims weekly, leading to reduction in discrepancies and faster claim processing

Master'S Degree, Supply Chain Management

Bachelor'S Degree, Business Administration & Math, 3.86/4.0

High School Diploma, Math, History, Chemistry, Biology, Literature, 3.7/4.0

Activities and Societies: Student Union: Member of Recreation department.Course frame: Vermont International Academy, AP courses