Zishan Khan Email and Phone Number

Sr Business Analyst with over 9 years of experience in Product Development, Product Strategy, Business Design, and Process Re-engineering. Proven track record in leading cross-functional teams, managing complex projects, and delivering high-impact products in the Telecom, Oil & Gas, and Automotive industries. Skilled in Product Roadmap, Backlog Prioritization, Requirement Gathering, Agile, Competitive Analysis, and Stakeholder Management.At Shell, I spearheaded the SFS Microservices offering, managing 2.5M daily API calls and generating $2M in annual business value through the development of new tokenization APIs. I also introduced a demand and delivery funnel, optimizing the end-to-end process from requirement gathering to UAT sign-off, and implemented a cost optimization strategy, eliminating daily utilization costs of $300.At Solera, I led the modernization project of the Response Center Fleet Management App, driving a $52M net new revenue target for video-based safety. I conducted competitive analysis, collaborated with sales and UI/UX teams, and re-engineered processes, resulting in a 20% YoY unit subscription growth.In my role at British Telecom, I spearheaded the AIB for Telecom Order Management System, reducing application errors by 40% and decreasing the overall order throughput rate by 5%.Skills:Product StrategyProduct RoadmapProduct VisionBacklog PrioritizationBusiness AnalysisRequirement GatheringAgileCompetitive BenchmarkingUI/UX and Market ResearchSolution DesigningProduct Requirement Document (PRD)Cost EstimationAzureDevopsJIRAConfluenceAPI IntegrationStakeholder ManagementEducation:MBA, Indian Institute of Management, UdaipurB Tech, Institute of Technical Education and Research, BhubaneswarContact Information:Email: zishankhan2912@gmail.com