Zohaib J. Email and Phone Number
I am a Senior Product Manager with a little over 10 years of professional experience and have worked with some of the largest fintechs in Pakistan, multilateral organizations, research, and consulting firms.Since the last 5 years, I am working as a product manager in the Fintech space and have launched various B2C and B2B products in the field of payments and digital wallets. At Easypaisa, I lead the money transfer use-case, develop strategy of roadmaps, brings solutions to life by executing in an agile environment, and measures product solutions’ impact on key performance indicators. I have acquired professional certifications related to Scrum Product Owner, Designing Digital Products, leveraging Human Centric Design in improving customer experience. I am passionate about technology and how we can leverage it to design customer friendly, intuitive and innovative products which makes life simple for a user.
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Innovation Fund Manager (Apac)Gsma Jan 2023 - PresentIslāmābād, PakistanLaunched Mobile for Humanitarian Innovation Challenge Round 5 at GSMA Innovation Fund on behalf of FCDO. ● Evaluated approximately 100 + applications and conducted on-site due diligence in Cambodia, Nepal and Pakistan.● Executed grant agreements and led implementation in the APAC region (Pakistan, Nepal, Cambodia, Philippines). ● Ensured effective utilization of grants and successful delivery of milestones resulting in impact by reviewing evidence and quality of technical and financial reporting.● Facilitated grantees with MNO partnership in the APAC region for the use of mobile technology.● Facilitated grantees with GSMA's Boot camps and technical assistance workshops. -
Assistant Director - Product (Easypaisa)Telenor Microfinance Bank Limited May 2021 - Feb 2023Islāmābād, PakistanLaunched (end-to-end) Instant Payment Scheme use-case on Easypaisa digital wallet. Achieved 1 million registrations in 1 month from GoLive.Launched first ever Internet Banking portal for Telenor Bank, enabling user to create an online bank account without having to go the branch. Worked on API integration for various B2C products including, payments, UBP, Voucher, QR, Airtime, etc enabling multiple use-cases for our customers and merchants to transact. Currently in the process of launching open banking and P2P QR for Pakistan's financial industry.Writing user stories for new products, reviewing solution design documents, working with technical teams (developers and solution architects) going through complete product life cycle, integrating customer feedback, pre and post launch execution. Defined and executed product roadmaps, ensure a healthy product backlog which feeds into my scrum. I manage a scrum of 5-7 individuals including solution architects & engineers, operations, for product delivery.Main products that I am currently working on includes but not limited to the following:1) Payments( P2P, CNIC, Interbank Fund Transfer, Whatsapp, Intstan Payment Scheme)2) Open Banking ( Other Bank Account Linking into Easypaisa Mobile application and Passthrough Transaction)3)Digital Account Onboarding via Internet Banking Channel4)Corporate / Salary Disbursement Portal5)Raast - instant payment scheme and P2P QR. -
Product Manager Digital WalletJazzcash Feb 2020 - May 2021IslamabadAs a product manager, my main responsibility includes, end to end product designing, developing new propositions for digital wallet, target new segments, working with engineering, operations, and develop go to market strategies for commercial go live. Worked on reporting and analyses where I analysed growth trends of each product and services, customer consumption behaviour and build engagement strategies accordingly. Worked with Operations team to develop product SLAs ensuring efficient TATs for optimal customer complaint resolution. Some of the key products, I worked on and later launched:1) Designed first ever digital onboarding via JazzCash for Minor Accounts in Pakistan.2) Designed a new subscription based revenue model for the fintech ensuring uptake of the digital wallet and increase monthly active users (MAU). -
Product Specialist (Fintech Ecosystem)Karandaaz Pakistan Sep 2018 - Feb 2020IslamabadDesigned and launched a UI/UX programme. Provided technical assistance and Product Management support to the startups for improving their success metrics and user experience. Provided support as Product Manager to the fintech startups in scaling their product, making them commercial ready. Hands on approach with user testing, business case, and securing partnership for the fintechs I managed. 7 startups progressed to secure Bank/ telco as their first client and raised further funding of more than USD 100,000.The Products that I worked on included: real time KYC check, Airtime billing, Agri tech solutions, digital ROSCA etc -
Product Analyst - Digital Financial ServicesKarandaaz Pakistan Oct 2016 - Aug 2018IslamabadSuccessfully launched 3 Fintech Challenge Rounds and managed a fintech startup portfolio of 10, worth USD 1 Million. As a portfolio manager of these fintechs, I was involved with the following:1) Milestone based contracts with the selected Fintechs, ensuring their growth and product development targets are met.2) Hands on support in ensuring product design and making their products commercial ready. 3) Due Diligence and monitoring activities to ensure, funds are being expansed on the agreed activities. -
Business AnalystEnclude: A Palladium Company Nov 2014 - Sep 2016IslamabadAs an Inclusive Finance analyst I worked on the delivery of multiple projects commissioned by The World Bank Group and StateBank of Pakistan. During the delivery of these projects, I conducted various research, conducted Focus Group Discussion and Key Informant Interviews. I was also responsible for technical proposal writing and budgeting to secure potential projects. -
Consultant - Impact Evaluation GroupWorld Bank Group Oct 2015 - Jun 2016KarachiA short term assignment of 8 months, I worked on developing construction's quality control monitoring protocols for the Government of Sindh's annual development schemes. Conducted field visits to ensure the funds are properly deployed on the grounds. Identified gaps and suggested improvements for efficient allocation for the funds. -
Associate ConsultantGrant Thornton International Ltd Aug 2014 - Oct 2014PakistanAssociated with the social policy department of the firm. Involved in project management, data analysis, data cleaning, monitoring & evaluation, survey design, report writing & proposal development. Furthermore, I assisted in training & development of field enumerators for data gathering through questionnaires and focus group discussions. -
Project ManagerCervelet Management And Strategy Consultants Jan 2014 - Jun 2014KarachiTeam Lead for the Project "The Knowledge Group (TKG)". Main Responsibilities include:-Ensuring smooth coordination among all aspects of the projects that includes research, proposal development, business development etcResponsible for devising monthly KPIs of each team member for the whole project.Responsible for smooth execution / implementation of the assigned tasks with regards to TKG. -
Graduate Teaching AssistantInstitute Of Business Administration, Karachi Sep 2013 - Dec 2013Teaching Assistant for Fall 2013 in the following courses:-ECO 641 - Microeconomics 3ECO 511 - International Trade -
Graduate Research AssistantInstitute Of Business Administration, Karachi Nov 2011 - Nov 2013PakistanWorked on several projects at the in house research center of IBA, Karachi, Center for Business and Economics Research (CBER). My learning as an RA includes, survey & questionnaire design, program design, data analysis, data cleaning, report writing, conducting focus groups etc. -
InternDawood Islamic Bank Limited Feb 2011 - May 2011 -
InternJsbank Aug 2010 - Sep 20102 months internship, working with Finance and Operations. I got to learn about daily reconciliation, movement of funds internally to settle accounts and regulatory reporting.
Zohaib J. Education Details
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Economics -
Institute Of Business ManagementEconomics & Finance
Frequently Asked Questions about Zohaib J.
What company does Zohaib J. work for?
Zohaib J. works for Gsma
What is Zohaib J.'s role at the current company?
Zohaib J.'s current role is Innovation | Fintech | Product | Technology for International Development.
What schools did Zohaib J. attend?
Zohaib J. attended Institute Of Business Administration, Institute Of Business Management.
Who are Zohaib J.'s colleagues?
Zohaib J.'s colleagues are Christy C., Max Wagner, Tanvi Deshpande, Adem E, 董兴祥, Giles Mansell, Anthony Tang.
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Zohaib J - PMP - CSM
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