Repair and maintain company equipment leased to businesses in the Birmingham area. Sold Ecolab chemicals and other products to be used at the places of business. Maintained an excellent level of customer satisfaction and customer retention. Managed calendar to provide routine maintenance and upkeep for customers

Successfully sell products to established customers via multiple customer contact channels through up-selling and cross-selling established products and introduction of new brands and packages which results in increased volume and profitability. Act as a company ambassador to identify and offer the best sales programs to drive customer value and grow the customer’s beverage business. Ensure new processes and procedures are immediately implemented and collaborate with other departments to integrate logistics with these business systems or processes, such as customer sales, order management, accounting, or shipping. Actively listen to customer inquiries and apply job knowledge to accurately complete the necessary request to ensure customer satisfaction. Research account call history and use applicable resources/tools to problem-solve and make appropriate decisions to meet customer’s needs and resolve issues.

Provided clients with private security to events, at businesses, or at their home.Provided the business owner with public relations advice and occasionally assisting with hiring new employees.

Assisted with the brochure remodeling via InDesign and Adobe Creative Suites. Wrote donor acquisition letters on the non-profits behalf to ensure