Zoe Hubbard Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas, United States

Assisted in initiating start-up operations for restaurant located in large interactive, technology-forward entertainment complex as synergistic member of management team. Integrated management, sales, and front-line customer service activities to directly oversee 15+ employees of $2M+ worth sales.. Created standard operating procedures and implemented policy changes centered on process optimization, customer service, and sales/financial performance.• Guaranteed site uses corporate-approved system by devising repeatable designs, administrative functions, point-of-sale (POS), inventory management, cost control, and reporting workflows. • Strong emphasis on labor, maintenance, food/beverage costs, and other operating costs by strategizing novel techniques to supervise controllable expenses.• Established clear lines of communication across all departments by interpreting customers’ needs, allocating resources, meeting sales goals, building high-performing teams, and promoting customer/guest experience.• Identified hospitality-level strengths and areas for improvement by performing and implementing work area audits, business assessments, and inspections across all restaurant operations in compliance with company standards.

Minturn, Co

Spearheaded company operations from conception, managed sales projections and supported business initiatives. Executed tasks in collaboration with purveyors while ensuring on-time execution of procedures and ordering raw materials to deliver goods/ products as scheduled.• Demonstrated excellent leadership abilities to lift employee potential through constant coaching, sales training, and providing feedback from performance reviews.• Facilitated continuous growth of direct reports and assured work improvements.• Augmented sales performance by administering specialized food and coffee store operations and examining controllable expenses, P&Ls, sales reports, shrink, payroll, and other overhead costs.• Hired new store employees and spearheaded incoming product shipments to generate profitable sales.• Drove business growth by directing, organizing, and heading store activities, inventory control, merchandising, and marketing initiatives to lift store/team performance.

Vail, Co

Selected collections from artists depending on clients on seasonal basis to artistically raise gallery's current mood, surpass sales targets, and deliver exceptional customer service by overseeing and merchandizing two galleries.• Acted as account manager and point of contact to offer strategic sales direction for 50+ artists on consignment at both galleries and represented Jim Cotter, local artist, and gallery owner.• Curated custom collections and high-value art for client consideration in accordance with legal procedures.• Increased productivity and performance by motivating staff to work with zeal, initiative, interest, and enthusiasm.

Vail, Co

Produced awareness among customers and sold groups regarding wholesale accommodation reservations and event space. Conducted site visits and coordinated with offsite providers to arrange, develop, plan, and execute events for wholesaler sales reps, corporate gatherings, and weddings. Aided in resort's expansion by developing innovative and successful marketing materials/strategies.• Maintained and updated wholesaler lodging promotions and space availability by strategically planning effective sales/promotions activities.• Caught attention of customers regarding products and services offered by managing resort's social media presence and to detect market opportunities stayed abreast of competition.