- Writes up production paperwork including scouting briefs, POs, call sheets, production books, etc.- Assists on shoot days with set up and set needs, both in the studio and on location- Arranges travel and hotels for clients

- Communicated directly with partners to discuss service operational goals for upcoming seasons- Responded to incoming customer service inquiries via Zendesk- Developed end-of-season analytical reports for delivery to partners

- Wrote previews and post-game wrap-ups for varsity sports and Penn Relays- Efficiently coordinated the media room and tent during Penn Relays to ensure seamless operations- Managed game day support for varsity sports, calling, NCAA Live Stats, Stat Crew, LiveCut

- Supervised 20-30 staff members in Diamond Club and Pass & Stow, ensuring quality service to all guests- Resolved issues involving guests, tech malfunctions, and staff disagreements- Worked directly with managers to prep for special events and high profile guests

- Managed food preparation for tasting cheese plates, averaging 20 per day, and wine club member dinner parties with up to 60 patrons- Learned how to explain the tasting notes for French varietals and specialty house blends- Prepared and organized proper glasses for optimal tasting experiences

- Coordinated directly with suppliers, through phone and in-person connection, for product ordering and product retrieval- Filled rebate claims for a wide variety of ductless HVAC systems using varying companies systems- Organized general paper and electronic filing, warehouse storage spaces, and item grouping for orders

- Co-directed 14 children, ages one to three, in daily play and learning activities- Assisted in the education of vital early developmental social skills