Zoe Carey Email & Phone Number

Toronto, Ontario, Canada

I have been working on and off in various INK venues ranging from KŌST the rooftop at the boutique Bisha Hotel to the behemoth that is Rebel, Canada's largest entertainment complex. Throughout my experience, I have fortified my mental and physical stamina in a high-paced customer-facing role. Keeping a cool head capable of managing an unrelenting crowd of intoxicated guests while continuing to provide effective and friendly service while paying attention to detail ensuring all checks are closed quickly and correctly.

Toronto, Ontario, Canada

Exercised communication and time management skills coordinating with different departments within a large operation to anticipate guest needs and ensure preparedness for service. Utilized on-your-feet creative problem-solving to assess and address guest complaints quickly and effectively. Distilled multi-tasking skills in providing customer experience including but not limited to memorizing and executing curated craft cocktails, collecting payments, forecasting future needs, and creating a welcoming and friendly rapport.

Nassau, New Providence, The Bahamas

Sourced by Titan Hospitality to interview, hire and train front-of-house staff performing effectively in a deadline environment for a grand opening at The Bahamar. On-going aftercare included creating procedures for upholding quality control pertaining to beverage standards and inventory management.

Dunk, Queensland, Australia

A very interesting season in my life. Working and living with a very tight-knit team of only 10 people. This experience developed my communication skills and lent me the opportunity for me to execute a lot of different facets of the project of running an Island. Machinery maintenance, transporting goods from the mainland, hospitality and customer service, and anticipation of need in a high-stakes environment.

Vancouver, British Columbia, Canada