Zoe Chihorek Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

• Processed incoming donations to support the provision of accessible resources to UT students• Calculated risk in the organization of resources and in decisions on quality• Trained, led, and motivated new volunteers to promote teamwork and group harmony

Austin, Texas, United States

• Processed incoming donations to support the provision of accessible resources to UT students• Calculated risk in the organization of resources and in decisions on quality• Trained, led, and motivated new volunteers to promote teamwork and group harmony

Austin, Texas, United States

For both The Otis Hotel and the AC Hotel by Austin- University:• Audited guest folios at all stages of stay, resolved billing discrepancies, and balanced incorrect accounts• Corresponded with guests in person, over phone, and on online platforms to improve quality of care and resolve guest concerns in collaboration with departments and companies• Solved departmental issues by building SOP’s and training manuals for billing, customer care, and metrics tracking to clarify procedures

Austin, Texas, United States

• Analyzed onboarding methods to launch an SOP including relevant staff information• Evaluated employee resources, identified improvement points, enhanced training processes for new hires • Established effective working relationships with rotating superiors to complete projects in all departments

Austin, Texas, United States

• Investigated cancer resources from over 30 nonprofits to generate a consolidated and accessible spreadsheet• Planned development workshops for interns from all departments and meetings with department leaders• Critiqued current intern postings and reviewed incoming applications to appoint future interns• Planned semi-annual fundraiser whose profits support Livestrong’s operations in the cancer community

Texas, United States

• Identified upcoming needs in the market for personalized cloth masks and founded a corresponding business• Developed a business plan, business model, and performance goals for the short and long term• Forecasted sales and adjusted supply to meet demand in advance• Marketed product to appropriate parties and evaluated performance• Tracked sales, expenses, and revenue to maintain a balanced budget

Austin, Texas, United States

• Coordinated with various team leaders to support efficient fulfillment of assignments using a task tracker• Executed the creation of updatable and inter-departmental reference material• Standardized organizational policies and record keeping to support future development

Eugene, Oregon, United States

• Operated a POS system to process sales, returns, and phone orders and to balance the register• Advised customers in a friendly manner and completed orders in a timely fashion• Maintained a clean, tidy, and professional stockroom and storefront

Remote

• Researched and created lectures for sleep technologists-in-training aligned with curriculum objectives• Assisted Medical Director in revision of educational materials• Responded promptly to changing industry standards and reflected these changes in presented materials

Health Informatics And Health Information Technology Professional Certificate

• Intensive 9-week program with coursework including: Introduction to Health Informatics and Healthcare Analytics; Fundamentals of Health.

Bachelor Of Arts, Honors, Health And Society

Activities and Societies: Texas Lonestars Service Organization- Vice President of Recruitment UT Outpost- Outreach Leader on Student.