Zoe Robertson Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Australian Wildlife Conservancy (AWC) is the biggest private (not for profit) owner and/or manager of land for conservation in Australia - delivering and influencing effective conservation across more than 12.9 million hectares in iconic regions such as the Kimberley, Cape York, Kati Thanda-Lake Eyre and the Top End.Working within a growing team and reporting to the Development Manager, Annual Programs, I am responsible for the strategy and development of individual giving, recurring giving and community fundraising initiatives. This includes using an omnichannel approach across donor journeys to acquire, retain and grow the general and mid-level individual giving, and recurring giving programs. High-level project management is required to plan and coordinate two major appeals, EOFY RG upgrades and donor engagement surveys, along with lead generation campaigns and donor stewardship communications. I am also responsible for the recruitment, training and management of in-house Telephone Fundraisers to support the team from June to December. During my first 12 months with AWC, I have:• Grown the Recurring giving program by 10%.• Increased EOFY Appeal giving by 12% for Mid-level and General donors. • Increased Christmas Appeal giving by 24% for Mid-level and General donors.

Melbourne, Victoria, Australia

Anglicare Victoria is the state’s largest provider of Out of Home Care and Family Services, and one of Australia’s most innovative agencies in working with vulnerable children, youth and families.Over the last five years, Anglicare Victoria has undergone a period of rapid growth, developing new and evidence-based programs, providing out of home care services for young people, and launching Australia’s largest social impact bond.Reporting to the Database and Direct Marketing Manager, I am responsible for managing individual giving, donor support and direct marketing activities, along with monitoring regular giving and donor acquisition. This includes 4 annual appeals, quarterly newsletters and email marketing content. Working with the marketing and digital team, I also ensure all website copy is up to date and create meaningful social media content to engage donors.

Melbourne, Australia

Cystic Fibrosis Community Care is a community organisation working across Victoria and NSW which supports people with Cystic Fibrosis (CF), their families and carers. The mission of CFCC is to increase the well-being and quality of life of people living with CF, and promote broader awareness of CF and how it affects the community. Reporting to the Head of Fundraising, I work alongside the Fundraising Coordinator to plan and manage events, appeals, campaigns and community fundraising to raise awareness and funds for the CF community.

Melbourne, Australia

Australian Mobile Food Vendors Group has pioneered innovation in the food truck industry since 2013. I have the pleasure of being the Event Coordinator for AMFVG and working with a dedicated and creative team of professionals on some of Australia's most high-profile public events.Reporting to the Managing Directors, I work alongside the Events and Operations Manager, BDM and Marketing team to create opportunities for mobile food vendors to trade at major public events.My role has allowed me to work alongside major clients such as Tennis Australia, City of Melbourne, RSPCA, Grand Prix, MCG and more. An integral part of my role is liaising directly with clients to assist in coordinating a smooth and successful event. AMFVG is the parent company to The Food Truck Park and The Food Truck Festival. As the Events Coordinator, it was my role to create event rosters of food trucks, market stalls and entertainment, as well as ensuring all compliance paperwork was on file.

Box Hill, Victoria, Australia

Calibre Feasts is a boutique venue operator and event caterer with a well-respected reputation of being a niche business that not only manages venues and catering but is involved with elite sport catering, charity events, special dinners, procurement, consulting and business solutions.Calibre Feasts also owns and operates two Melbourne venues, Edwin’s Café at AAMI Park and The Pavilion in Box Hill, where I am solely responsible for the business development of the Pavilion. The Pavilion comprises two function rooms overlooking the Whitehorse City Oval, which can accommodate approximately 350 people. My responsibilities consisted of:~ Liaising with clients to offer effective event solutions that meet each and every requirement.~ Ensuring the seamless delivery of an event and efficient hand over to our operations and function teams. ~ Managing all new and existing accounts.~ Supervising functions where necessary to ensure a smooth running.

Cheltenham, Victoria, Australia

~ Running of reception: including taking phone calls and messages, creating bookings in reservation system RMS, taking payments and balancing till, assisting guests with daily needs and attending any issues they arise. ~ Conferencing: included taking enquiries and booking for conference rooms, setting up paper work and catering. Arranging conference room styles and assisting on the day of the function.~ Group Bookings include booking of 10 or more rooms: Getting room arrangements, taking deposits and payment, creating in house lists and phone extension lists for guests. ~ During my time I also offered to take over and finish set up of the social media accounts, and instructed franchisees on how to best implement a successful social media strategy. ~ Identifying potential business leads and liaising with the BDE to meet KPIs.

Warrnambool, Vic

Doing both morning and night shifts, I am responsible for the checking in and out of guests, handeling money and balancing the till, making bookings using the reservation system RMS, cleaning of reception, receiving phone calls and taking booking for Conferences, including the conformation of events, catering organisation, room set up and any on the day assistance required. Both shifts require you to be in the office by yourself for a period of time where time management, multitasking and problem solving become a must.

Warrnambool

Box office service and Front of House, Customer Service, Events and performance preparation, Documentation, Answering phone, Bar work.

Port Fairy Office

FReeZA Worker - Event based role for youth aged 12-25. During my time in this role I was involved with not just small community events and larger community festivals, but also organised many skill workshops for youth and headlining music concerts.

Warrnambool

Front of house waitress and bar management. Running and overseeing of downstairs function room and bar.

Dual Diploma Of Travel & Tourism And Events Management, Tourism And Events

Certificate Iv Of Tourism And Events, Tourism And Events, Student Of The Year

Year 12 Vce