A well-grounded visionary with experience of Training Management, Project Management, Consultancy, and Techno-commercial Operations ________________________________________Currently working with Bayan internatio0nal group as Business development Manager . ________________________________________Strategic problem-solver who envisions smart solutions and executes with urgency across all levels of the organization; hands-on leader with extensive customer service experience who is able to keep teams focused and productive________________________________________Utilized intuitive abilities; possess advanced understanding of customer needs with diligent attention to detail results in superior customer service and high levels of client satisfaction________________________________________Skillful in steering project-managed initiatives involving the transition of Projects to new platforms and the merger of disparate systems from acquired client companies; provided information and guidance to management teams on the opportunities and business impact of innovations projects for stillsEducation • Bachelor’s degree in civil engineering • PHD in Business Administration Professional Certifications: Oracle Certified (PL/SQL Oracle 9i). MCP Microsoft Certified Professional 2000. MCSA Microsoft Certified System Administrator 2000. MCSE Microsoft Certified System Engineer 2000. MCDBA Microsoft Certified Database Administrator 2000. MCSE Microsoft Certified System Engineer Messaging 2000. MCDBA Microsoft Certified Database Administrator Messaging 2000 AUTODesk Complete Certification AutoCAD Level I , Level II 2000 ICDL Certified 2005 • Food Safety Management System Internal Auditor Course Based on ISO 22000:2018 Standard certified.• Food Safety Management System Awareness Course Based on ISO 22000:2018 Standard certified.• Highfield Level 3 Award in Food Safety for Catering (RQF) certified.• Highfield Level 3 Award in HACCP for Caterers (RQF) certified.
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Project Pre-Opening SpecialistOriental Yields Nov 2022 - Aug 2023Eastern, Saudi ArabiaPerforming high standard of project management roleCoordinating arrangements, meetings, conferences as neededTaking dictation and writing correspondence to ensure opening deadlinesDaily record keeping and filing of documents for pre-opening projectsPreparing reports, presentations, and correspondence accurately and swiftlyCreating and organizing information and generating reference tools for easy useProfessionally communicate with the pre-opening team to ensure meeting the deadlines and smooth processesEnsuring efficient and effective administrative information and assistanceContribute and assist the FSTL in the review of the FSMS manual, procedures and formsManaging and organizing the work of the food safety teamEnsuring relevant training and competencies for the food safety teamReporting to top management on the effectiveness and suitability of the FSMSAct as management representative during third-party certificationFacilitate the Food safety team quarterly and yeraly meeting and communicate necessary action with concerned departmentsManage the internal audit program and audit plan. Ensure that it is properly implemented as scheduled, timely submission of audit reports to all concern and verify corrective actions closureConduct detailed review and provide valuable suggestion to Licensor FST as part of continual improvement to FSMSProvide full support and work with all concern departments to implement and maintain their ISO certification with full supportFollow up with all departments to fulfil the requirements and standards are required from Albaik is applied in the restaurants before openingReview and analyze FQC audit reports and take necessary actionsCoordinate with food safety team leader on the 3rd party audit for planning and preparationsAttend on a quarterly basis the FST Meeting to review the effective implementation of FSMS and provide actions to identified action items. -
Business Development ManagerBayan International Training Institute Apr 2012 - Nov 2022Saudi Arabia Mange Projects including planning, scheduling, budgeting and reporting . Eliciting, analyzing, specifying and validating the business needs of stakeholders, be they customers or end users; collaborating with project sponsors to determine project scope and vision Providing leadership, direction and facilitate integration activities across multiple functions to ensure successful project implementation and support Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually Initiate marketing strategies and coordinate actions to influence the market Clarify goals and reach agreement maintaining the interests of all parties Proactively develops and improve products and services Manage the proposal development process and maintain the time-lines for the proposal teams Coordinate with sponsors concerning size, standards, conditions and timing of research Develop draft proposals based on team meetings and discussions Maintain the Business Development databases Support marketing activities, including trade/ scientific shows, mailings, etc. Preparing sales invoices for all company’s sales and distribute to the business development staff.
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Executive General ManagerKhairat Al-Shareq Company May 2007 - Apr 2012Saudi Arabia Started as The Canadian Language Center manager and promoted to Region Manager in 2009 and then promoted to Executive manager. My objectives were to strive to achieve and maximize a high level of sales and increase profit through effective leadership and teamwork with the Academy members. Internally I would allocate duties to the team members, give coaching and counseling through appraisals and agree on individual objectives My duties were to:• Plan monthly, yearly Academy budget.• Monitoring and ensuring high quality of the product, achieving high service levels.• Coordinating with foreign affairs authorities in addition to customers, suppliers.• Planning for a daily, monthly and annual operation and achieving targets for all branches. • Budget control for all branches. • Managing and controlling labor.• Implementing the system & standard in every and each operational details, evaluating management team to maintain a high quality of performance for all branches.. • Testing timings and releasing certificate for a trainee who has passes all the required exams for all branches.• Performing a daily weekly and monthly inventory for all branches.• Hiring new employees for all branches.• Follow up the daily, weekly and monthly activities for all branches.
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Branch DirectorAl _ Jehat Institute For Computer Training Dec 2004 - May 2007Dammam, Eastern, Saudi Arabia Join to this Company in the first as Branch Manager Responsible for implementing the institute's plan for both operation & distributing the duties of employees according to their qualifications to reach the best product quality. Cost control, Budgeting, Marketing Plan Encourage staff to work more efficient. Responsible with all the technical & financial information to reach the requested level in terms of institute plans & policies. Coordinating with foreign affairs authorities in addition to customers, suppliers & governmental authorities, Planning for a daily, monthly and annual operation and achieving targets. Budget control. Managing and controlling labor. Implementing the system & standard in every and each operational details, evaluating management team to maintain a high quality of performance. Performing a daily weekly and monthly inventory. Hiring new employees. Managing the ICDL testing center and communicate with ICDL company in Saudi Arabia for official documents Testing timings and releasing certificate for a trainee who has passes all the required exams . Arranging training materials and designing curriculums as needed. Contact the Microsoft for ordering new curriculums as needed. Teaching MCSE 2003 courses for ARAMCO Employees.
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Senior InstructorNew Horizons Computer For Training And Education Oct 1998 - Nov 2003Saudi Arabia Instructor and trainer for the following courses:• Microsoft Windows 95 • Microsoft Windows 98 • Microsoft Office 97 (Excel, Word.. . .) • Microsoft Office 2000 ( Front Page , Outlook,….)• Windows NT4 courses • Microsoft Outlook (97-2000-XP) • Microsoft front Page (97-2000-XP)• Microsoft Photoshop 6 • AutoCAD 14 • AutoCAD 2000 • Internet Experience • Web Page designing by using Front Page • Network Experience (Windows NT, Network Essentials...) • SQL Language • 0racle 9i Courses• Windows 2000 courses
Zoya Razouk Skills
Zoya Razouk Education Details
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Project Management -
American University In London3.5/4 -
American University In London3.4/4
Frequently Asked Questions about Zoya Razouk
What is Zoya Razouk's role at the current company?
Zoya Razouk's current role is Project Pre- Opening Professional - PMP Certified - RMP Certified.
What schools did Zoya Razouk attend?
Zoya Razouk attended Project Management Institute, American University In London, American University In London, Damascus University.
What skills is Zoya Razouk known for?
Zoya Razouk has skills like Powerpoint, Outlook, Customer Service, Microsoft Word, Microsoft Excel, English, Microsoft Office, Project Management, Strategic Planning.
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Zoya Razouk
Business Development Manager At Bayan Group, Training Consultancy & Quality ServicesSaudi Arabia1mustangeng.com
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