Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns. Performed general clerical duties, including answering multi-line phones, routing calls or messages to appropriate staff while greeting customers in fast paced environments. Trained new employees on proper cash routines, procedures and requirements.

Supported administrative staff through personal documentation, calendar organization and attendance keeping of children and volunteers. Planned activities schedule for camp leaders and facilitated smooth transitions to ensure on-time arrival.

Documented patient medical information, case histories and insurance details for appointment and payment processing purposes. Exposed, developed and mounted both intraoral and extraoral dental x-rays, as well as completed periodontal probing charts.