Zoë Makin Email & Phone Number

Manchester, England, United Kingdom

Manchester, United Kingdom

As an Assessment Officer in the Assessment Development team I play an integral role in the development and delivery of Professional and Linguistic Assessment Board (PLAB) exams and the Revalidation Assessment. My key focus is the PLAB Part 1 exam, a written multiple choice exam with 180 single best answer questions. I am responsible for developing the content of the exam through;• Managing the item bank to ensure it is fit for purpose and is updated regularly by developing and managing a challenging programme of activities. This includes item writing, editing and standard setting. • Liaising with the Part 1 Panel and generating draft exams which panel members and clinicians will work with me to review and sign off. • Seek and evaluate feedback from associates on exams and items used in exams to support continuous improvement. • Coordinating the process of updating and editing questions and generating new content through our Question Management Group and question sharing projects. I also manage the Part 1 Panel, a team of accomplished clinicians with experience and a strong interest in assessment and medical education. This includes;• Completing statistical reporting for single best answer exams • Producing reports on the outcomes of PLAB tests and the Revalidation Ressessment. • Drafting papers and reports for Panel meetings on the outcomes of the exam and considerations for exam development • Ensuring follow up on actions that arise from panel meetings • Evaluating the relative success of events and ensuring that the panel is fit for purpose to feed into continuous improvement activity. • Organising, setting up and running item writing and standard setting activities. I am also part of the social media team and can often be found on Twitter sharing up to date information about the exam and GMC in general.

Manchester, United Kingdom

I worked in the project team for the University of Manchester library. My main responsibilities were:• Developing and managing systems and reporting tools for monitoring progress and ensuring that an audit and governance trail exists for decisions made at each stage of each project• Preparing the Strategy Project Quarterly Report for the library Leadership team. • Deputising for project managers and managing ad-hoc projects and work packages• Supporting project managers in the management of projects from definition to delivery and closure • Working closely with project managers to develop robust project and resource plansSetting-up and implementing project control, risk and change processes and regular reporting • Managing risk management process, escalating and highlighting risks for action where necessary • Providing training and support to colleagues to ensure that projects fit within the library’s project management framework and use agreed processes and best practice • Recording and analysing project data and reporting activities to key stakeholders and senior team• Facilitating cross-team working and communication using a robust communications plan• Developing and maintaining a central project library of templates, procedures, best practice guidelines and project plans and reports

Manchester, United Kingdom

At NICE I worked as a project coordinator for the commissioned content team. My main responsibilities were;• Acting as the first point of contact for internal and external communications, providing advice and guidance on all aspects of work and liaising to ensure appropriate input• Liaising with key stakeholders on complex and potentially sensitive issues where agreement and co-operation are required.• Drafting and editing documents in conjunction with other team members, ensuring that they meet the Institute’s standards for document presentation• Developing and managing systems and reporting tools for monitoring progress and ensuring that an audit and governance trail exists for decisions made at each stage of the project • Contributing to the development and management of information databases to underpin activities and assist in the management of work• Scheduling and organising work programmes and related activities, leading decisions to enable delivery timetables where appropriate.• Co-ordinating input from team members and external stakeholders and negotiating to ensure delivery of project requirements• Analysing and managing risk including reporting on high priority issues and proactively identifying solutions to potential problems and difficulties in an appropriate format• Regularly reviewing operational procedures and monitoring performance/problem identification, identifying areas for improvement and overseeing the implementation of changes• Coordinating the production of project status reports across the department• Managing contracts for externally commissioned work, including preparing specifications and tenders, contributing to the awarding of new contracts and negotiating contractual issues according to the Institute’s Standing Financial Orders and other policies

Manchester, United Kingdom

In my role of Education Assistant in the outstanding School of Surgery, I supported the delivery of personalised educational programmes for our trainees and supported our trainers to deliver these programmes. A major responsibility was planning, coordinating and supporting the ARCP (Annual Review of Competence Progression) process for all trainees. This included setting dates, booking venues, panels and lay people and informing trainees of their ARCP date. I also liaised with trainees to ensure that they were aware of what evidence was required for their review such as that their ISCP portfolio was ready to go. I attended all ARCP panels to take notes and record outcomes before drafting the ARCP outcome notification and objectives for the next period of training to the trainee following the review.The School of Surgery has active regional educational programmes in all specialties. They have a trainee forum/committee that meets twice a year and individual specialty training committees with trainee representatives ,that meet at least twice a year. Part of my responsibility was to support and coordinate the activity of the speciality training committees by setting up meetings, drafting and distributing meetings papers, taking minutes and following up on action point. I enjoyed establishing good relationships with colleagues at the Royal College of Surgeons.

Manchester, United Kingdom