Zachary Silverstein Email & Phone Number

• Led end to end sales opportunities for customers in the financial services markets from opportunity generation to post-sales success
• Create, deploy, and deliver custom demos of products within the Data and AI portfolio containing Business Automation software, Artificial Intelligence, and hybrid cloud components for successful POCs and Pilots
• Configure market-specific architectures to deliver relevant solutions to customers inclusive of their current state, cloud model, compliance and regulatoryissues, and revenue drivers
• Work hand in hand with sales and procurement teams to position and provide software solutions in accordance with licensing and contractual obligations
• Develop Customer Success stories with pre-sales, post-sales, and delivery experts on deals ranging in size for growth and signature account size

• Provide Pre-Sales and Sales Technical Expertise on Automation opportunities including activities such as sizing, architecting, scoping, demonstrating, and positioning
• Create Enablement, Sales Plays, Marketing Assets, and other Go-To-Market components to drive success of business for a team of over 75 Tech Sellers, Sellers, and Practicioners
• Work hand-in-hand with business and technical teams to introduce and initiate Proof-of-Concepts, Pilots, and Software utilization of Automation Software in the Workflow, Process Mining, and RPA space.
• Utilize RPA, Process and Task Mining, and Workflow (BAW) to resolve customer issues at both the strategic and implementation level
• Demonstrate Technical Subject Matter Expertise in automation to over 30 unique customers per quarter while also accelerating solution acquisition by co-delivering with a wide sales and business partner network

• Solutioned Automation Engagements in a variety of sectors including Government, Financial, and Insurance
• Provided Worldwide Leadership in Robotic Process Automation and IBM BPM with Teams in countries such as Colombia, China, India, and UK
• Presented Assets and Architectures for Reusable Patterns directly to clients in situations ranging from Large Conferences to One on One Meetings
• Collaborated with Tech Sales teams to assist in presales, estimation, and delivery of solutions up to six figures
• Filed over 110 Inventions with the USPTO, and have assisted more than 50 new inventors with first submissions. Inventions in areas such as Drones, Education, Medical, Commerce, IOT, Virtual Assistants, Mobile.

• AA Certified Advanced RPA Professional with experience leading RPA Enablement Workshops and development with bot creation and best practices
• Developed project technical microdesigns to meet client requirements
• Led closely a team of 5 offshore developers to consistently deliver user stories on time
• Participated actively in a mentorship role, providing career guidance, IP creation and technical skill development.
• Served as a key developer contact point between BPEL integration team, test team, business analyst team and automation team, routinely problem solving and closing out defects on a weekly basis.
• Built an end to end solution from client requirements to an implementable BPM solution with identified client needs, gap analysis, and strategic action plan to build a BPM COE.

Austin, Texas Area

• Built Cognitive POC for BPM that was presented at Interconnect 2017 demonstrating implementation of Watson services
• Worked on a BPM solution for a Fortune 50 Client involving Reporting, Metrics, BPMN-BPEL Integrations, Spark UI, Complex UI Development, Document Storage, and Extensive Javascript Manipulation
• Created multiple internal and external facing BPM tutorials with over 5,000 views
• Involved as Mentor in Intellectual Property creation and submissionManager's Choice Award (09/2016)Solution Lab Services Award (09/2016)Solution Lab Services Award (06/2017)

• Led 10 interns in the creation of a ticket audit tool based on PHP and MySQL for all IBM Security Information and Event Management Teams
• Created more than 20 reports using IBM Cognos for analysis of information gathered by security intelligence analysts
• Standardized workflows and reporting for security analysts in conjunction with creating an executive level dashboard
• Built a web application for processing IBM Security contracts and pushing them to a managerial database
• Gathered experience on the functionality of QRadar, Remedy, and security operation centers

Jacksonville, FL

• Performed administrative duties in support of end-of-life services for over 200 adult and pediatric patients with life-limiting illnesses
• Teamed with healthcare providers to efficiently process and fulfill orders
• Authored white paper with suggested improvements to increase efficiency of creating nursing packages for patients