Zsofi Zelenak Email & Phone Number

Acute and Payer ImplementationsBehavioral Health Treatment and Referral Platform

Fargo, North Dakota, United States

• Actively develop and implement long and short-term strategies to effectively utilize the company’s financial, human, and technical resources.• Served as lead project manager for the implementation of the IT Support and Managed Security Services, as well as through a 7-month long ISO 27001:2013 certification process.• Created new policies for use in the company including, but not limited to employee handbooks, information security standards, and education-based customer onboarding programs for healthcare organizations and systems in order to streamline processes and accelerate sales cycles.• Implemented the use of, and trained department leaders on updated policies and procedures, customer ticketing system, project management software, and coordinated the company wide HIPAA and General Security Trainings.• Took primary role in all vendor communications, inventory management, regulatory compliance, and implementation of project management processes.

Moorhead, Minnesota, United States

• Provided tailored care and training for clients with behavioral, developmental, and mental health needs, while ensuring effective communication and risk assessment.• Supported an interdisciplinary treatment team in developing comprehensive and customized treatment plans, while monitoring program outcomes with a focus on generating detailed daily reports and successfully maintaining positive relationships with clients.• Facilitated the transition of diverse age groups from highly restrictive to less restrictive services, managing stakeholder expectations and guiding the process to mitigate potential risks and ensure a smooth changeover.

Moorhead, Minnesota, United States

Scientific Product Assessment Project• Collaborated with others in a small research group in order to test, assess, and provide feedback on CRISPR Kits that were designed for future use in academic settings, such as undergraduate genetics or molecular biology classes and laboratories.• Successfully carried out experiments using quantitative methods as outlined in the provided protocols, documented, and formally reported my assessment of the product and all additional proposed classroom resources.• Aided in the innovative development of new products connecting education and research for future students.

Moorhead, Minnesota, United States

Concordia Memory Collective• Assisted in a project focused primarily on processes of human cognition and the neural mechanisms underlying them.• Successfully carried out and carefully monitored experiments involving human subjects.• Used both qualitative and quantitative methods, followed by providing thorough documentation and presentation of results.

Moorhead, Minnesota, United States

• Assisted in the instruction and guidance of the General Biology Lab.• Provided guidance during laboratory activities, handled lab equipment, graded assignments, and assisted during laboratory practical exams.• Collaborated with faculty and peers to aid in student success by maintaining healthy and supportiverelationships.

Budapest, Hungary

• Independently carried out behavioral tests on rodents, multicellular recordings, optogenetic cell manipulation and identification in the laboratory of Dr. Balazs Hangya.• Assisted Dr. Panna Hegedus in stereotaxic surgeries to place implants, and during the gathering of physical evidence to serve as supporting material following data collection.• Led the creation of a comprehensive protocol for retracing recordings using EthoVision XT 13 software over a 3-month period by engaging cross-functional group leaders, enhancing the speed of data analysis.