Zach South Email & Phone Number

• Responsible for screenings against 314(a), SDN, BIS, PEP and Negative News lists.
• Leads the BSA/AML Quality Control program in order to ensure quality of SAR Referrals to partner banks.
• Responsible for creation of procedures and walkthroughs for the BSA/AML and Fraud Team
• Leads strategy support for the BSA Officer
• Conducts transaction monitoring and review alerts to identify and escalate potentially suspiciousactivity
• Escalates Suspicious Activity Report Referrals (SAR Referrals) to bank partners in accordance with FinCEN guidance.

Iowa City, Iowa, United States

Iowa City, Iowa Area

• Responsible for alert review and identification of suspicious activity and escalation tocase for investigation.
• Assists in the daily review and resolution of online banking anomaly alerts
• Assists in searches based on Section 314(a) information requests and review of customer/accounts based on positive match
• Assist with BSA/AML and fraud prevention training for bank staff, as well as monitors and enforces BSA policies and procedures.

Iowa City

• Provided assistance to customers over phone or chat on a daily basis
• Interacted with all offices and departments in order to service the customer
• Helped train new employees according to current policies and procedures
• Created new department procedures for assigned daily tasks

Waterloo, Iowa

• Outbound Communications provides custom calling campaigns to members on behalf of vendor partners and multiple other divisions within VGM. We inform members of the latest vendor programs, educational events, &.
• Completed calling campaigns for marketing projects to meet the needs of internal divisions and external vendor partners.
• Connected with members on a daily basis
• Assisted members with any issues or questions brought to attention

Bachelor Of Arts (B.A.), Marketing Management

Activities and Societies: American Marketing Association

Associate Of Arts (A.A.), Business Administration