I am an experienced and empathetic employment counsellor with over 8 years of case management, workshop facilitation, one-on-one employment advising and job coaching. I have been serving diverse communities and groups (youth, newcomers, internationally trained professional and mature workers) helping them to achieve their employment goals. I have successfully assisted individuals with transitioning to the labour market by providing up-to-date employment and education guidance. I have trained and developed both new and current team members with ongoing coaching and mentorship utilizing my strong knowledge and experience with government-funded employment programs. I am a self-motivated individual known for reliably exceeding targets by creating SMART action plans with my clients. I am dedicated to the overall customer experience and was awarded Top Performer in Customer Excellence in 2014. I proactively continue to pursue professional development in Employment Counseling; I completed my certification as a Frontline Youth Worker through Trillium and certification for the Mental Health Workshop through Unison.As an immigrant, I have overcome many employment barriers and my personal experience gives me the opportunity to interact with clients and understand their needs and employment hardships.My teammates describe me as an energetic and charismatic team player who is always willing to help and provide guidance to job seekers. It has been my willingness to help clients to achieve their career goals and my dedication that has followed me throughout my career.
Listed skills include Interviews, Resume Writing, Training, Workshop Facilitation, and 16 others.