Muhammad Zulfiqar Email & Phone Number

Toronto, ON, CA

County Mayo, Ireland

• Developed and automated systematic sales pipeline for lead gen using state-of-the-art tools and technology.
• Leveraged business development outreach tools to automate LinkedIn and Email outreach for scaling sales operations, saving labor and production hours equivalent to 5 FTEs.
• Automated daily redundant operational tasks using Zapier, saving valuable time and costs.
• Utilized list building tools to generate cold and warm audiences for multi-channel outreach.
• Generated… Show more
• Generated $40,000 in revenue for H1 2024 using LinkedIn and Email outreach.

New Jersey, United States

• Developed and deployed the onboarding process for our customers, ensuring smooth customer handoff from Sales to Success teams.
• Responsible for progressing the customer through their entire onboarding journey, including Kickoff, Launch, Adoption and Scaling phases.
• Devised and implemented quality assurance processes to ensure that client deliverables meet the required standards.
• Successfully launched 80+ clients with 70% retention rate while maintaining net revenue retention… Show more
• Successfully launched 80+ clients with 70% retention rate while maintaining net revenue retention of 110% for the Company, generating $0.4 million in revenue.
• Utilized Jira and Asana as a project management tool for allocating, coordinating, and reviewing user stories and deliverables with our scrum, operations and customer success teams.

Islamabad, Islāmābād, Pakistan

• Provided basic-level support within an order management, billing and fulfillment, collections, CRM operations and other client and product ops teams.
• Assisted with escalations of key issues to senior management to ensure adherence to established policies and procedures. Provided basic ad hoc reporting as necessary to internal and external stakeholders.
• Interpreted and/or prepared customer contracts and provided clients with proper invoicing. Researched and resolved errors/disputes… Show more
• Interpreted and/or prepared customer contracts and provided clients with proper invoicing. Researched and resolved errors/disputes escalated from outsourced and third-party partners.
• Made accurate adjustments to client accounts, provides verbal and/or written billing explanations to clients/client services/sales. Show less

Islamabad Gpo, Federal Capial &AJK, Pakistan

• Analyzed and quality assured strategic market data, helping clients like U.S. investment banks, private investors and government institutions, to make investment decisions with conviction.
• Converting raw market data into actionable insights for our clients while maintaining 95% SLA delivery.
• Headed multiple Kaizen and Lean initiatives as certified lean facilitator to develop a lean mindset by fostering a culture of continuous process improvement, saving 800 production and labor… Show more
• Headed multiple Kaizen and Lean initiatives as certified lean facilitator to develop a lean mindset by fostering a culture of continuous process improvement, saving 800 production and labor hours.
• Conferred with managers, business analysts and other support teams to ensure timely delivery of market-sensitive data to our clients with 98% data accuracy in real-time.
• Analyzed and reported complex data from 11,000+ NASDAQ, NYSE and LSE listed companies to our global clients. Show less

Islāmābād, Pakistan

• Supervised and mentored students, fostering a collaborative and high-performance learning environment.
• Incorporated data analytics into coursework to teach students how to forecast demand, manage inventory, and streamline transportation logistics.
• Engaged students with real-world case studies on coordinating with suppliers, distributors, and third-party logistics providers.
• Provided risk management strategies to identify potential supply chain disruptions and develop… Show more
• Provided risk management strategies to identify potential supply chain disruptions and develop mitigation plans.
• Delivered comprehensive lectures and practical sessions on optimizing supply chain operations, focusing on enhancing efficiency, reducing costs, and improving service levels.

Masters Of Business Administration, Supply Chain Management

B.Sc Electrical Computer Engineering