Zuri Thomas Email & Phone Number

Cary, Nc, Us

Mint Hill, North Carolina, United States

• Proper knowledge of the dental claims process and how to submit claims with needed attachments.• Proper knowledge of how to correct claim errors through DentalXChange.• Ability to follow up with insurance companies regarding outstanding claims over 30, 60,and 90 days.• Ability to manage outstanding balances and properly place collection calls.• Effectively manage AR report and ability to follow up with insurance companies• Ability to process EFT and check payments to patient accounts. • Effectively process end of day reports and cash deposits.• Ability to manage the OpenDental system to manage patient information and scheduling.• Proper communication with patients regarding scheduling, new patient paperwork, treatment plan and cost.• Proper knowledge of HIPPA laws and privacy information.• Ability to answer patient phone calls and voicemails.• Ability to effectively check patients in and out, in addition to collecting properco=payments.

Fort Mill, South Carolina

• Ability to manage various health data systems such as PatientPlus, Medconnect and Pulse to complete verification for patient medication needs.• Proper communication with multiple provider offices and facilities to provide best care and accurate information for patient.• Proper knowledge of HIPPA laws and privacy information.• Effective communication with insurance payers to verify patient insurance benefits andcoverage.• Ability to analyze and interpret CPT codes and medical information from providers toensure proper benefits are verified.• Proper knowledge of insurance types and payment structure.• Ability to verify patient specific benefits and proper documentation of patient coverage,provider options, and plan restrictions.• Ability to manage cases with missing information and direct to appropriate department.• Proper documentation of prior authorization process and claims.• Ability to focus on detail to provide accurate information.• Proper knowledge of referral and prior authorization process.• Ability to work in a high-volume environment.

• Effectively greet patients, while showing care and compassion to provide efficient experience.• Properly enter patient information into system, process appointment paperwork, collect co-payments, and verify insurance information.• Ability to set up future appointments and complete reminder calls.• Effectively collect balances or provide payment options as needed. • Effectively managed multi-line phone systems and properly transferred calls to correct departments.• Effective knowledge of policies and procedures.• Efficiency using EPIC software.• Ability to work in a high-volume environment and provide difficult information topatients.• Ensures that office supplies are properly stocked.• Ability to communicate well and work with other staff to ensure proper management ofoffice.• Strong knowledge of medical terminology.• Effectively input patient feedback and survey into the system.• Ability to assist patients with questions regarding copay's and billing and educate themon options.• Ability to maintain confidentiality of patient information.

Charlotte, North Carolina Area

My main goal at Alight Solutions is to assist customers with finding the best health benefits for themselves and family. I process enrollment transactions, provide client information, policy details, and health carrier information.

Master Of Healthcare Adminstration, Buisness/Healthcare

Activities and Societies: Upsilon Phi Delta Honor Society• Master of Healthcare Administration: provides the ability to gain business.

Bachelor Of Science (B.S.), Human Services, General

Activities and Societies: • Bachelor of Science in Human Services: provided the ability to focus on people. In addition, learning.