Zoë Warner Email and Phone Number
As a bid writer, I enjoy utilising my language skills and empathy to help others and ultimately make a difference. Having learnt about the fundraising sector in my previous role, I am really enjoying working with RAD, supporting their mission of creating a future of opportunity, achievement, and equality for deaf people. I have a BA (Hons) in Linguistics and Phonetics from the University of Leeds, where I also won an award for being part of the best political and campaigning society. I have previous experience in customer service and complaint resolution, where I improved the TrustPilot rating and KPIs of my department. I am always keen to develop new and existing strengths and positively affect organisations working for change over profit.My role with RAD is allowing me to learn BSL, and I have recently achieved my Level 1 qualification. I also possess roughly B1 level German. I am an active member of Leeds Roller Derby, having been Treasurer for the last 6 months of 2023.
Royal Association For Deaf People
View- Website:
- royaldeaf.org.uk
- Employees:
- 47
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Bid WriterRoyal Association For Deaf People Mar 2024 - PresentWorking alongside the business development team, I plan and deliver high-quality bids and proposals to fund new and existing projects. I contribute to bid strategies, document production, and content sign-off. I independently manage submissions to deadlines whilst monitoring and influencing commissioning by participating in pre-market engagement events.I have taken part in RAD's award winning Deaf Awareness Training, and have achieved a Signature Level 1 Award in BSL.
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Charity ConsultantBcausam Apr 2023 - Feb 2024Leeds, England, United KingdomDuring my time at bcausam, I helped small to medium sized charities and good causes across the whole fundraising journey. I worked as a key contact with various third-sector organisations across multiple industries, directly liaising with CEOs and senior management. Within the first year of my third sector career, I successfully secured multiple four- and five-figure grants. My role involved conducting detailed prospect research, writing bids and cases for support, developing impact reports, and learning about the current climate in Trusts and Foundations fundraising.
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Head Of Customer ServicesBill Plant Driving School Jan 2022 - Feb 2023Ripon, England, United KingdomResponsible for the Customer Service department. Carrying out BAU tasks of responding to pupil enquiries via multiple channels alongside management duties. Acting as authority on complex complaint resolution, running weekly interdepartmental meetings, regularly reporting on KPIs to CEO and other department heads, innovating new projects, authoring documentation for multiple processes, and overseeing a decrease in pupil complaints and a rise in TrustPilot star rating since taking on the role. -
Booking AgentBill Plant Driving School Nov 2021 - Jan 2022Ripon, England, United KingdomTaking pupil bookings for driving lessons over the phone. Dealing with both inbound and outbound leads. Data entry and processing card payments.
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Member Services MentorPuregym Jan 2021 - Nov 2021Leeds, England, United KingdomMentoring and assisting new staff within the Member Services team alongside responding directly to customers via multiple digital channels. Responsible for initial escalation of complaints, authorising monetary gestures of goodwill applied to customer accounts, and assisting advisors with general queries and concerns. -
Member Services AdvisorPuregym Jun 2019 - Dec 2020LeedsAssisting customers through direct voice and non-voice channels for the country’s largest gym chain. Responsibilities included using customer service skills, managing conflict and complaints, meeting KPIs, and setting up and explaining direct debit agreements.
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Covid Mobile Testing OperativeSodexo Jan 2021 - Jul 2021Leeds, England, United KingdomAssisting in the running of Mobile Testing Units for Covid-19 on behalf of the Department of Health and Social Care. Explaining PCR tests to subjects, traffic control, assembling awning, and following procedures for safely donning and doffing PPE. -
Box Office AssistantWorcesterlive Oct 2015 - Apr 2019Worcester, United KingdomSelling theatre tickets to customers in person and over the phone. Responsibilities included taking card and cash payments, resetting daily cash float, and using booking system software. Experience working on the bar for busy shows at the theatre. -
EntertainerWorcester Theatres Aug 2016 - Aug 2018Worcester, England, United KingdomPerformance role involving direct contact with the public to promote the Worcester Festival as ‘Percy the Peacock’ or his ‘handler’, predominantly interacting with children and families.
Zoë Warner Education Details
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First Class Honours
Frequently Asked Questions about Zoë Warner
What company does Zoë Warner work for?
Zoë Warner works for Royal Association For Deaf People
What is Zoë Warner's role at the current company?
Zoë Warner's current role is Bid Writer @ RAD.
What schools did Zoë Warner attend?
Zoë Warner attended University Of Leeds, Worcester Sixth Form College.
Who are Zoë Warner's colleagues?
Zoë Warner's colleagues are Phillip Freeman, Mauro Vairetti, Katiuscia Gennaro, Claire Woods Fcca, Damien Murphy, Nicola Rogers, Kimberley Watts.
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Zoë Warner
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Zoe Warner
Head Of Hr At The Private Office Independent & Chartered Financial PlannersUnited Kingdom2theprivateoffice.com, tpollp.com1 +447595XXXXXX
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zoe warner
Operations Manager Therapies4Forces, T4F Offer A Free Service To The Veteran Community To Improve Health & Wellbeing.Gloucestershire
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