Zahra Alansari, Mba, Cipd, Cmi Email & Phone Number

Bahrain

Bahrain

Bahrain

My responsibilities included recruitment, particularly managing the recruitment process, interviewing process and facilitating the recruitment of top talent and coordinating with department heads to understand skills and competencies required for the vacancy. Furthermore, administering new employee onboarding and orientation processes and ensuring new employees are aware of organizational policies, procedures and regulations. Additionally, I was responsible of employee training and development, particularly managing and delivering employee training and development plans and developing training and advancement programs in alignment with department requirements and KPIs. My responsibilities also comprised of coordinating with Tamkeen in regard to wages, training and development and business development applications, maintaining knowledge of trends, best practices, regulatory changes and new technologies in human resource and ensuring implementation of such, developing and executing new policies and procedures to ensure efficiency of the organization as a whole, and updating existing policies and procedures when necessary, monitoring employee morale and organizational culture, creating employee engagement plans and initiating activities to maintain employee motivation and increase employee engagement, registering and terminating employees in the SIO, administering the performance management system, as well as compensation and benefits with department heads, administering the internship program and ensuring interns are provided with efficient training according to the conducted training plan, maintaining employee records, generating official internal and external correspondence such as offer letters, appointment letters, salary slips and warning letters, ensuring legal compliance of the Bahrain Labor law and other relevant policies and procedures and updating internal policies and procedures accordingly and administering employee enrollments, changes and terminations.

Bahrain

My role as a Human Resources Assistant included various aspects of Human Resources such as employee relations, recruitment, onboarding, compensation and benefits, performance management, training and development and payroll. Particularly, my responsibilities comprised of supporting internal and external HR-related inquiries and requests, maintaining employee records, coordinating with vendors and concerned entities, assisting with the recruitment process by identifying candidates, performing reference checks, issuing employment contracts, assisting with implementation of compensation and benefit processes, assisting with performance management procedures, scheduling meetings, interviews, HR events and maintaining agendas. Furthermore, coordinating and overseeing training sessions and employee training and development, managing the onboarding and employee orientation processes, producing and submitting reports on general HR activities as required, assisting with payroll processing and resolving any payroll errors, completing recruitment and termination paperwork, including joining forms and exit interviews, and keeping up-to-date with the latest HR trends and best practices.

Bahrain

Being placed as part of the Retail Banking Information Client Data Remediation (RBICDR) project, my role mainly focused on the responsibility of verifying and remediating customer information in the Bank’s entire TPS systems in a timely and efficient manner. Involved tasks include ensuring required documents and information have been submitted by customers, utilizing different banking software to update employee data, managing thousands of cases and ensuring cases are closed before allocated deadline, monitoring and updating account statuses, and supervising the Bank’s Chennai team involved in the RBICDR project to ensure assigned tasks are completed while meeting the allocated deadline. Apart from my role in the RBICDR project, I have furthermore handled daily activities in the Account Services division, which included account opening, account closing, cheque books and static data.

Bahrain

During my role as an administrative intern, I have been exposed to different aspects of the Human Resources Department, including recruitment, training and development and performance development. I have learned how the Human Resources Department strives to recruit top talent, and furthermore, how different practices are implemented to maintain the enhancement of employee performance and development, resulting in increased motivation and productivity. In addition, the method of managing employee transactions, manpower planning and how training and development programs are conducted to meet skill gaps and further develop employees has been comprehended. Furthermore, the internship provided me with the opportunity to gain the knowledge of how the Human Resources Department ensure employee performance is aligned with the competency-based needs identified by the Ministry. Additionally comprehended, the emphasis of the Human Resource Department on providing effective human resource practices in addition to administrative and general support to employees in the Ministry.

Master Of Business Administration - Mba, Business Administration And Management, General

Level 7 Diploma

Level 7 Advanced Diploma In Human Resource Management, Human Resources Management/Personnel Administration, General

Level 7 Advanced Certificate In Human Resource Management, Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Human Resources Management