Łukasz Zycha Email & Phone Number

• Manage the team of over 20 employees: DevOps Engineers, Cloud Developers, AWS Solution Architects• Provide feedback to support team members in achieving their goals and development plans• Manage timesheets and absences• Establish goals with employees and participate in performance reviews• Mentor employees and manage training needs• Design, optimize, and implement HR processes across the company to support structural growth• Oversee onboarding and offboarding processes• Manage salary increases and budgets• Support Project Managers in problem-solving, conflict management, and mediation• Collaborate with the Operations Manager on resourcing issues• Conduct project health checks• Manage the change process across the organization

Polska

• Support front-end, full-stack, Java, and QA students by answering questions, providing motivation, preparing them for job interviews in IT positions, and assisting in job placement after courses• Facilitate knowledge transfer from Ukraine to Poland and establish effective processes• Manage the work of IT mentors, including providing feedback and overseeing time management• Optimize courses to enhance learning outcomes• Build a knowledge center for students and mentors

• Team management (~20 FTE, legal contract analysts) - regularly evaluate employees and provide feedback to support them in achieving their goals and developments plans, manage the timesheets and absences, providing annual employees' performance reviews• Design, optimize, implement and test people management processes and best practices• Anticipate staffing needs for various company projects and make recommendations • Participate in the hiring, onboarding & offboarding process in accordance with company policies• Optimize HR & people management processes (feedback management, projects staffing issues, time tracking, etc.)• Cooperate with external hiring agency (prepare monthly time evidence, contracts extension, absences issues)• Create & manage company Buddy program

Wrocław, Woj. Dolnośląskie, Polska

• Recruiting – independent project management (lawyers with foreign languages, office management, human resources, projects & people managers, and data analyses teams). Cooperation with the external agency in case of high volume recruitment projects. • Create and manage global company’s tools and processes for Poland and US market – welcome book, recruitment guide, foreign employees guide book, check-in interviews, exit interviews and many more.• Onboarding – project management from offer stage to first work months (onboarding plan scheduling, preparation of employment documents and occupational medicine examinations referrals, providing HR training, check-in interviews conducting)• Administration – creating employees profiles in Workday, taking care of company’s databases• Employer branding – cooperation with career’s office (being one of the trainers in the mentoring program), taking care of company’s visibility in social media

Wrocław, Woj. Dolnośląskie, Polska

• Recruiting - conducting recruitment projects for positions with foreign languages in the areas of accounting & finance, procurement, order management, HR, and customer service• Business development – taking part in client’s meetings to new projects acquire • Employer branding - taking part in conferences & job fairs, writing articles for the company’s partners• Account Manager for shared service centers • Training of new employees• Participation in creating salary reports and market research • Taking part in tenders with new SSC directors

Wrocław, Woj. Dolnośląskie, Polska

• Recruiting - conducting recruitment projects for positions with foreign languages in the areas of accounting & finance, procurement, order management, HR, and customer service• Business development – taking part in client’s meetings to new projects acquire • Employer branding - taking part in conferences & job fairs, writing articles for the company’s partners

Wrocław, Woj. Dolnośląskie, Polska

• Running recruitment projects in the SSC area – direct search, interviews, candidate reports

Wrocław, Woj. Dolnośląskie, Polska

• Team management (onboarding, employees evaluation, trainings and employees development, taking care of the team integration)• Executing fix sales and cost targets, sales growth activities • Quality and food safety control, inventory management• Supply management

Postgraduate Degree, Hr Business Partner, 5

Magister Inżynier (Mgr Inż.), Zarządzanie I Inżynieria Produkcji

Inżynier (Inż.), Zarządzanie I Inżynieria Produkcji