• Front desk.• Document and business correspondence handling.• Office management.• Supported all departments with orientation of business needs.• Translated the product catalog, contracts and additional agreements, letters, etc. into English• Prepared monthly and quarterly sales plans and outcomes of the sales department.• Travel support for company employees.• Prompt execution of the CEO's orders.• Handled all incoming calls, emails and letters across all departments.

• Provided support to the executive team, including the CEO, CFO, GM-Strategy and others.• Set up a new office and ensured that all IT systems and communication platforms were installed and working properly.• Organized corporate functions and conferences.• All administrative functions in the office, including the monthly accounting and expense claims.• Tracking of car and insurance registration, passports, visas, houses & offices renewal.• Created design of business cards, envelop and letterhead.• Worked with the landlord and contractors.

• Responded to customers queries (I have been the best seller of the month on many occasions).• Liaison with branch managers on any marketing or promotional initiatives that benefited the company.• Handled all the customer complaints & ensured the satisfactory outcomes. • Inventory management.• Assisted with the opening of new branches.• Handled financial transactions and created daily reports.

• Consulted clients on different mobile products.• Outbound voice transactions to collect information for improving the service quality.• Handled quality assurance measures to ensure customer satisfaction. • Participated in marketing promotions.

• Represented company in events & exhibitions.• Wrote out invoices and consignment notes. • Negotiated and delivered b2b processes.• Office work.

• Scheduled appointments.• Processed payments and invoices.• In charge of hygiene control.• Handled customer concerns.