☁ Eric Amiel Email and Phone Number

BUILD Digital Transformation in Sales and Marketing domain. Leading cross-cultural team.Streamline Sales & Marketing processes.Supporting Salesforce Center of Excellence and Global Sales Excellence.

Leading digital transformation journey.- Responsible of: Sales Cloud / Service Cloud / B2B Commerce Cloud / CRM Analytics / Einstein bot / Marketing Cloud / myTrailhead / CMP / CMS- Release Management: MS Azure DevOps / Gearset- Project Management following Scrum Agile Methodology- Partner ManagementUsing: Mulesoft / UiPath / ElasticSearch / PowerBI

WORKOUTS / LIFESTYLE / COMMUNITY / CONSTANT VARIATION / FUNCTIONAL MOVEMENTS / HIGH INTENSITY https://www.crossfit.com/what-is-crossfit

Business development:- Participation in sales initiatives by building partnership.- Answering RFP and tenders for CRM and digital transformation program.Analyze and evaluate business systems, models, requirements, and user needs to formulate effective solutions.Project implementation in insurance and energy sector in Agile SCRUM methodology:- Organize Workshop with the business to define strategy and vision.- Design architecture integration (SAP, Mulesoft)-… Show more Business development:- Participation in sales initiatives by building partnership.- Answering RFP and tenders for CRM and digital transformation program.Analyze and evaluate business systems, models, requirements, and user needs to formulate effective solutions.Project implementation in insurance and energy sector in Agile SCRUM methodology:- Organize Workshop with the business to define strategy and vision.- Design architecture integration (SAP, Mulesoft)- Implementation complex Salesforce lightning experience with Sales Cloud, Service Cloud, CPQ (Configure Princeand Quote), Community Cloud and Marketing Cloud integration.Lead a team of consultants:- Define goals objectives, motivate and share best practices. Show less

Responsible for the management, analysis, development and ongoing support of Salesforce CRM solution that support Orange Belgium departments/teams in an agile environment. Through the administration of Salesforce.com, to be responsible for solving business challenges (by leveraging Salesforce capabilities) & for increasing the effectiveness of Orange Belgium organization by introducing/implementing New Ways of Working/Organization.Tasks to handle:- Administration of the Salesforce.com… Show more Responsible for the management, analysis, development and ongoing support of Salesforce CRM solution that support Orange Belgium departments/teams in an agile environment. Through the administration of Salesforce.com, to be responsible for solving business challenges (by leveraging Salesforce capabilities) & for increasing the effectiveness of Orange Belgium organization by introducing/implementing New Ways of Working/Organization.Tasks to handle:- Administration of the Salesforce.com tool around 500 users (Internal + External) with an offshore dev team.- Ensure User Adoption via Training & Communication- Manage Vendors & Partners and align with IT governance and architecture strategies.- Reporting & Dashboard for the management and analysis for best practices and task automation.- Be the voice of the user in communicating with management- Transformation Selling Process with Integration Product Catalog + CPQ (Configure Price and Quote)+ E-Signature (Docusign App)- Development with Visualforce and Process Builder- Integration with Appexchange apps like Outlook, LinkedIn, Showpad. Show less

Maintain and operate system, regarding functional and operational aspect to respect availability and optimal quality of the systems and services for Fix solution of Orange Belgium.- Change and release management in following the external suppliers.- Capacity management in monitoring the performance and throughput of business process.- Incident and problem management in handling functional and technical issues and follow up.- Work in Ops/Dev Team that is diligently applying SCRUM… Show more Maintain and operate system, regarding functional and operational aspect to respect availability and optimal quality of the systems and services for Fix solution of Orange Belgium.- Change and release management in following the external suppliers.- Capacity management in monitoring the performance and throughput of business process.- Incident and problem management in handling functional and technical issues and follow up.- Work in Ops/Dev Team that is diligently applying SCRUM principles, practices and theory.- Coordinate information with several services (Support, System and Technical teams)- Database Management via SQL Navigator. Show less

Responsible for deployment of a Telecom Expense Management solution on European market.- Pre-sales activities, with participation in the price calculation.- Analyze customer needs versus the possibilities of the software.- Analyze Business requirements of the Customer (Knowledge and background).- Responsible for the scope of the implementation.- Define and follow up of the project plan according to PRINCE2.- User acceptance management.- Implementation of process for… Show more Responsible for deployment of a Telecom Expense Management solution on European market.- Pre-sales activities, with participation in the price calculation.- Analyze customer needs versus the possibilities of the software.- Analyze Business requirements of the Customer (Knowledge and background).- Responsible for the scope of the implementation.- Define and follow up of the project plan according to PRINCE2.- User acceptance management.- Implementation of process for Data Sourcing and Data management.- Organization of Service Delivery and Service management in order to managing the specifictelephony cost saving initiatives with Anatole TEM tool. Show less

Define qualification and acceptance process for video encoder and recorder.Develop software solution to deploy a Network Video Recorder (NVR) and encoders of ATEME.- Create qualification documentation for the validation phases.- Analyze NVR performances in the best and worst case to qualify the product software and hardware.- Develop the innovative strategies to improve the deployment process for the video solution.- Relationship Management –Customers and Vendors– feedback… Show more Define qualification and acceptance process for video encoder and recorder.Develop software solution to deploy a Network Video Recorder (NVR) and encoders of ATEME.- Create qualification documentation for the validation phases.- Analyze NVR performances in the best and worst case to qualify the product software and hardware.- Develop the innovative strategies to improve the deployment process for the video solution.- Relationship Management –Customers and Vendors– feedback on the issues and work out resolution.- Work closely with the Technical Support Management to implement new solution. Show less

Responsible for the development and validation of cryptology IP VHDL for the Military Department of THALES for GALILEO project.- Define and create the document for development configuration.- Define and create the document for test validation.- Study and learn the specific rules for space development.- Development in VHDL code and simulation on prototype.- Work with different Team of GALILEO and different location (TAS and ETCA).