• Implemented data networks nationwide using industry-standard Enterprise routers as well as Juniper MX-960, Cisco ASR-9000, and Nokia 7750-SR routers.• Established procedure for turning up companies first network deployment of 400G optic in four major cites, installing 4.8T of capacity per night per installation.

• Served as key member and contractor for test and turnup team.• Provided expertise in switching technologies and transport technologies.• Resolved most difficult of problems.• Provided training on standardized testing procedures to entire team.

Network Operations Technician, ContractorMonitor World wide network that process over 2400 transactions per second. Utilize network monitoring tools identify problems and work to resolution. Alert major issues to the company, keeping them informed of status of repair. Work with multiple higher level groups to push problem resolution. Refer out network circuits to multiple carriers for repair. Key member of training team for two additional OCC (Operation Command Centers) located overseas… Show more Network Operations Technician, ContractorMonitor World wide network that process over 2400 transactions per second. Utilize network monitoring tools identify problems and work to resolution. Alert major issues to the company, keeping them informed of status of repair. Work with multiple higher level groups to push problem resolution. Refer out network circuits to multiple carriers for repair. Key member of training team for two additional OCC (Operation Command Centers) located overseas, allowing maximum flexibility within the department. Show less

• Performed and oversaw hardware upgrades, troubleshooting, resolution and maintenance of all Sonus Voip and TDM networks.• Remotely accessed, analyzed, and resolved platform equipment issues covering all transport / TMD switching devices and VoIP / Sonus / Broadsoft. • Monitored and maintained network integrity for multi-regional national metro / long-haul network that included isolating, correlating, and repairing major network facilities covering all bandwidth levels from DS3 to… Show more • Performed and oversaw hardware upgrades, troubleshooting, resolution and maintenance of all Sonus Voip and TDM networks.• Remotely accessed, analyzed, and resolved platform equipment issues covering all transport / TMD switching devices and VoIP / Sonus / Broadsoft. • Monitored and maintained network integrity for multi-regional national metro / long-haul network that included isolating, correlating, and repairing major network facilities covering all bandwidth levels from DS3 to 1600G. Show less

I was chosen to lead a 22-member team responsible for testing and turning up a variety of product types; PVT-Line Wholesale, VOIP, Data only T1, and NDA translations. In addition, I was able to leverage technical expertise and a back-office provisioning system to identify and resolve numerous technical problems with new product turn-up of complex telephony and networks.

I was selected for promotion to Tier II NOC Technician in one month of being hired where I was accountable for diagnosing, repairing, operating, and maintaining 35 Lucent 5ESS switches and network components nationwide.

I was responsible for operating and maintaining all telecommunications equipment that included two switches EWSD and new technology Soft Switch Santera One for company’s central office. There, I oversaw turn-up operations and issue resolution of switching and fiber optic networks. This led to me being successfully promoted as a Subject Matter Expert on EWSD switch in two months.

I was hired as an Installer and promoted to Switch Technician in two months supporting company’s network operations center. There, I performed maintenance and surveillance of 28 5ESS switches nationwide and Tier II support for new customer turn-ups and conversions. In addition, I established procedures to install all telecommunications equipment as well as provided hands-on training to staff to resolve network issues.✔ Recognized for improving network performance by 80% by developing… Show more I was hired as an Installer and promoted to Switch Technician in two months supporting company’s network operations center. There, I performed maintenance and surveillance of 28 5ESS switches nationwide and Tier II support for new customer turn-ups and conversions. In addition, I established procedures to install all telecommunications equipment as well as provided hands-on training to staff to resolve network issues.✔ Recognized for improving network performance by 80% by developing and implementing new test plans to identify and resolve network switching issues as well as providing technical guidance and procedures for troubleshooting transmission facility problems.✔ Spent time boosting quality and reliability across network infrastructure by investigating and resolving major problems with network monitoring systems across all company locations. ✔ Took initiative in planning and coordinating a project to install and expand network to 5 additional switch modules and 8 communication modules.✔ I was selected out of 28 technicians to serve as member of a CPR (Customer Problem Resolution) Team. Show less

1978 USS Simon Bolivar SSBN 641 Gold – Earned Dolphins in one deployment. 1979 USS Francis Scott Key SSBN 657 Blue – Part of crew that launched first C4 Trident missile. Qualified as Radio Supervisor as a Seaman(E-3). This is usually a position filled by Second Class Petty Officer (E-5) and above. 1981 USS Henry Clay SSBN 625 Blue – Emergency deployment after just returning from deployment on the Frances Scott Key. Requalified Radio Supervisor in one week. 1982 -1983 Commander… Show more 1978 USS Simon Bolivar SSBN 641 Gold – Earned Dolphins in one deployment. 1979 USS Francis Scott Key SSBN 657 Blue – Part of crew that launched first C4 Trident missile. Qualified as Radio Supervisor as a Seaman(E-3). This is usually a position filled by Second Class Petty Officer (E-5) and above. 1981 USS Henry Clay SSBN 625 Blue – Emergency deployment after just returning from deployment on the Frances Scott Key. Requalified Radio Supervisor in one week. 1982 -1983 Commander Submarine Group Six – Served on staff that was awarded Meritorious Unit Commendation, by the Commander of the Atlantic Fleet. 1984 Advanced Submarine Electronics School - Completed 12 weeks of electronics theory and 8 weeks of technical hands on training on Transmitters, Receivers. 1984 -1990 USS Woodrow Wilson SSBN 624 Gold - Promoted Division Leading Petty Officer in first deployment as a First Class Petty Officer. This position is normally filled by Chief Petty Officer (E-7) and above. Lead Division to their first ever Communications Green “C” for best Communications Division in the Squadron, which consisted of 10 different submarines. Earned 2 Navy Achievement medal. 1991 – 1993 Submarine Training Center - Earned Master Training Specialist while training Submarine crews how to survive Emergency ship control situations and Battle Stations ship control handling. Earned third Navy Achievement Medal. 1994 – 1995 PCU Montpelier SSN 765 – Leading Chief Petty Officer for Operations/Navigations department. 1996 - 1987 USS Minneapolis Saint Paul SSN 708 - Chief of the Boat (COB) Senior Enlisted advisor to the Commanding Officer. Responsible for coordination all operations and training on board the submarine.1997 - 1998 Trident Refit Facility - Leading Chief Petty Officer Electronics Repair Division Show less