钱婷婷 Email and Phone Number

• Set up and recruited staff for new center. Led a team of total 30 people, consisting of sales, operation, marketing and education teams. • Oversee daily operation of center, providing good quality education service, while hitting revenue goals while maintaining a cost efficient center. • Overshoot annual revenue goal by more than 5%, obtaining regional highest revenue achievement award in Q4 of 2019 Financial Year, and sales staff obtaining top regional sales, top regional E-Close… Show more • Set up and recruited staff for new center. Led a team of total 30 people, consisting of sales, operation, marketing and education teams. • Oversee daily operation of center, providing good quality education service, while hitting revenue goals while maintaining a cost efficient center. • Overshoot annual revenue goal by more than 5%, obtaining regional highest revenue achievement award in Q4 of 2019 Financial Year, and sales staff obtaining top regional sales, top regional E-Close Sales (Highest efficiency rate). • Ensure channel funnel efficiency, improving conversion rate in external channels, while providing excellent service to existing students in order to maximize revenue opportunity through referral and renewal. • Develop and retain staff; 12 staff have satisfied national requirements and were promoted (4 in sales team, 3 in operation team, 4 in education team, 1 in marketing team); Recorded lowest turnover rate in the region for education, operation and marketing team. • Balance the needs for each team, ensuring team moral and performance is at their best to meet the KPI for each team• Led by example, with firsthand experience working in front line sales, service, marketing and education team when needed. Show less

• In charge of all day-to-day operation aspect of Nanjing Station and Xian Station. • Set up Xian Station within 3 months of joining the company. • Oversees airport team and ground handling agent operations. • Identify and conduct sales call to key local tour group agents. Negotiate fare and target, ensuring maximize sales revenue opportunity while balancing both yield and load. • Identify weak flights, propose action plan and sales promotions to boost sales results… Show more • In charge of all day-to-day operation aspect of Nanjing Station and Xian Station. • Set up Xian Station within 3 months of joining the company. • Oversees airport team and ground handling agent operations. • Identify and conduct sales call to key local tour group agents. Negotiate fare and target, ensuring maximize sales revenue opportunity while balancing both yield and load. • Identify weak flights, propose action plan and sales promotions to boost sales results. • Monitor flight revenue and cost, and strategizes to reduce lost on weak markets, while push for revenue improvement on strong markets. • Establish and maintain good government relationship, such as CAAC, airport authority, FASCO. Ensuring company operation is within government guidelines • Negotiate with marketing companies to push for high ROI in marketing campaigns. For Xian startup have launched radio, metro, LED and roadshow campaign in prominent locations in downtown Xian. Have also barter airline tickets to obtain free media resource. • Identify, establish and maintain good relationship with key media and KOL, reducing amount of negative press, whilst obtaining free exposure when possible. • Provide English-Chinese translation while assisting head office negotiates with government agencies and vendor. Show less

• Sales in Charge of Hangzhou, 3rd largest sales port in China. • Lead a team of 10 members, covering FIT, GIT, Reservation, direct sales and corporate sales. Bring in annual revenue of approximately CNY350,000,000. • Review team structure and members skills, to improve team efficiency • Maintain strong relationship with trade to maximize support from agencies and clients • Conduct sales call, seminars and marketing events. • Monitor market size, market share, key competitor… Show more • Sales in Charge of Hangzhou, 3rd largest sales port in China. • Lead a team of 10 members, covering FIT, GIT, Reservation, direct sales and corporate sales. Bring in annual revenue of approximately CNY350,000,000. • Review team structure and members skills, to improve team efficiency • Maintain strong relationship with trade to maximize support from agencies and clients • Conduct sales call, seminars and marketing events. • Monitor market size, market share, key competitor pricing, and propose fare adjustments when needed• Develop marketing strategies, utilizing both off-the line marketing tools and companies own channels, such as official website, Wechat channel, Weibo to promote awareness• Develop sales strategy and enter into strategic partnership with local establishments, such as student associations, immigration companies • Negotiate with partner establishment to ensure marketing activities can achieve maximum results. Show less

• Responsibly for all pricing matters related to POS Australia and POS HKG to South West Pacific, in additionally oversees pricing issues related to POS New Zealand, POS South Africa, and POS HK to Africa• Overseeing a team of 2. Covering nearly 10% of total network revenue. • Monitor market size, market share, key competitor pricing• Identify sales opportunities, develop sales strategies to support network needs and new destinations • Negotiate agencies incentive and corporate… Show more • Responsibly for all pricing matters related to POS Australia and POS HKG to South West Pacific, in additionally oversees pricing issues related to POS New Zealand, POS South Africa, and POS HK to Africa• Overseeing a team of 2. Covering nearly 10% of total network revenue. • Monitor market size, market share, key competitor pricing• Identify sales opportunities, develop sales strategies to support network needs and new destinations • Negotiate agencies incentive and corporate parameters with sales team• Review and approve Promotional Sales Action plans • Liaise with alliance partners concerning JBA operations and revenue. Show less

• Responsible for maximizing passenger revenue across global network through yield and load management• Liaise with Flight Operations Department, Airport Team and outports concerning critical flight issues and handlings• Prepared annual budget report based on forecasted demand, revenue, and passenger mix • Experienced with inventory control of a broad coverage including, India & Middle East Route, South West Pacific route and European Route. • Competent in handling mono… Show more • Responsible for maximizing passenger revenue across global network through yield and load management• Liaise with Flight Operations Department, Airport Team and outports concerning critical flight issues and handlings• Prepared annual budget report based on forecasted demand, revenue, and passenger mix • Experienced with inventory control of a broad coverage including, India & Middle East Route, South West Pacific route and European Route. • Competent in handling mono, multi-leg and common sector flights.• Knowledgeable in inventory control of special events such as Hajj, Umrah and Rugby World Cup. Show less