Functional Tasks• Act as a sole point of contact for APAC teams, HQ teams, other international teams, as well as external key stakeholders invested in maximizing the leisure segment at American Airlines• Develop world class internal leisure segment communication by all property communication function and exchange information efficiently.• Built industry incentive program to motivate leisure agency and drive performance• Strategically leading leisure segment by strategic plan-product & network promotion, strategic sales team deployment, digital plan, strategic commercial team planning and other strategic initiatives.• Set targets & goals of leisure segment not only for performance relevant but also for other leisure sales activities and track the compliance by relevant reports.• Collaborate with other POS team on adopting best practice, global leisure program or other leisure initiatives, programs and activities.People/HR Tasks• Participate in the On Boarding of new sales team members responsible for Leisure • Mentor within training plans for salespeople responsible for Leisure• Contribute to and assist with the Development Plans; Goal Setting; Performance Reviews for salespeople responsible for Leisure Budget Tasks• Build & execute a Sales Promo, TAC & T&I Plans across the Leisure SegmentBudget Tasks• Review budget spending and ROI

• Develops and maintains new business relationships with key agencies to gain long-term commitments to AA.• Responsible for revenue generation and building awareness of AA through strategic sales and promotions with assigned accounts, vendors, associations and foundations in Eastern China.• Penetrates targeted market segments for maximum exposure and revenue generation to build business relationships and gain long term commitments to AA.• Focus on developing premium and corporate sales in Eastern China by working closely with Sales Manager Eastern China.• Assesses sales opportunities and utilizes sales resources to maximize AA’s revenue potential.• Manages any customer tender process when required, negotiating where relevant and implementing contractual requirements as per market conditions and customer specifications.• Coordinates with Sales Support to ensure all contractual requirements are met and the contact details for key customers are up to date.• Reviews Sales Support’s roles and responsibilities and manages its function for providing optimum sales and administrative support.• Effective use of AA management information reporting systems (Panorama etc) to identify and recommend revenue opportunities to Sales Manager Eastern China.• Reviews and analyzes various sales performances and forecast reports and assesses revenue opportunities. Identifies areas in need of improvement and propose actions in a timely manner.• Prepares sales statistics and reports of local market to the Sales Manager Eastern China regularly.• Works with Sales Manager Eastern China to develop business plans for key corporate customers and agencies.• Submit recommendations of measures to maximize sales productivity as well as effective use of allocated sales resources.• Participates in business functions and meetings of the travel industry on behalf of AA, and represents country manager when designated.• Performs ad-hoc projects as required

-负责加拿大航空公司在上海的VIP，白金卡以及其他高端旅客的全流程服务。-服务内容包括：预定，改签，不正常航班的操作，送机、接机服务，以及其他一切旅客的需求。-定期的数据整理、分析，并向经理汇报。-其他经理布置的任务。

-负责香港航空上海站的散客销售，以及市场推广。-制定运价，维护销售渠道，制定代理人的前返以及后返奖励政策。-时刻关注竞争对手的运价变化-维护微薄等社交媒体-市场推广-对于代理人定期培训，对新的产品开展推介会-其他销售经理布置的任务

-负责国航在上海虹桥机场的所有进出港航班，为旅客提供高质量的服务。-根据每天航班情况，做出合理人员安排。-当航班出现不正常情况时，带领团队成员，尽最大可能为旅客提供优质服务，将不正常航班对于旅客以及对于公司的损失降到最低。-完成其他值班经理交代的任务