1、制定并执行人才一体化平台的销售计划和销售周期；持续完成月度，季度，年度的销售指标；2、熟悉公司的业务发展战略并同相关部门一同探讨制定最佳的可落地的解决方案；3、开发客户关键联系人，发现并发展业务机会，制定销售策略，提供解决方案，商务谈判并及时关单；4、在新老客户中寻找并创造业务机会；预测销售活动和销售收入，并能创造可以为日后销售工作提供示范效果的典型客户；5、指引客户的决策人和有重要影响力的人去确认他们的人才管理观念和愿景，并与北森的人才一体化平台相关联（人才测评、人才梯队搭建、评估体系建立等） ；6、与各部门配合，去激发客户对先进的人才一体化管理的理解和需求。7、大型市场活动主持工作。

l.Lead and manage the Center course consulting team and ensure that every team member is both a highly driven salesperson and a positive representative of EF and our core values 　2.Train, audit and mentor sales operations in the Center and be the leader of best sales practices among the team 　3.Drive results toward monthly centre sales targets, allocating sales appointments on a daily basis to team members, ensuring the quality and consistency of the sales process, from customer reception to sales meeting presentation (and materials) and onward. 4.Take care of customer complaints and refund process, turn unhappy or angry customers into our advocate.5.Coordinate with Marketing on Center-focused marketing activities. 　6.Interface with regional Sales (on policy and training), Marketing, Telemarketing teams to ensure optimal center sales performance; coordinate with Center Operations Director (on academic and service production) and Finance teams (on monthly reporting and payroll) on smooth center operations. 　7.Participate in regional management meetings, discussions and contribution to strategic direction of the region. Constantly come up with ways in which the Center systems can be improved, develop and implement proposals 　8.Monitor adherence to EF operating policies and administer disciplinary system 　9.Act as a leader and role model for the Center 　10.Create as many "EF student evangelists" as possible to spread the word on the EF System

1. Introduce WSE courses to potential customers and consistently achieve individual sales targets with new prospects and old contacts as your client resources. 2. Lead a sales team of 3-4 Course Consultants and achieve daily, periodic and monthly sales targets set by the Center Director. Build strong relationships with Managers, colleagues and students to reach both sales and service objectives. 3. Work with the Center Director and Deputy Center Director to develop Course Consultants’ ability to design suitable courses for potential customers and maximize the sales process efficiency of the sales team. 4. Complete Consultant's student follow-up database to ensure learning objectives are reached. 5. Analyze team performance on time and lead by example for build-up of prospect, corporate clients. 6. Lead regular meetings and provide sales trainings and ensure team completion of Daily Sales Reports.

1. Handle disputes investigation and exercise chargeback on credit card transactions according to rules and regulations laid down by Card Associations to minimize the loss of Bank and cardholders; 2. Provide extraordinary service through phone interactions with customers, focusing on resolving their requests the first time with an efficient, accurate, professional and courteous manner to create customer loyalty; 3. Defuse irate customers and resolve challenging inquiries utilizing negotiation skills while following guidelines in an effort to satisfy the customer;