Wenjuan Hu Email & Phone Number

Beijing City, China

Main Responsibilities:1. Assist to the director of the ecological design department to manage the all of design projects.2. Manage the project datum of the 7 design departments in Brigade Group.Key Achievement:1. Assist to the director of the ecological design department to monitor the project process, control the important node, confirm the production value, follow up the payment and efforts to achieve the target of the ecological design department. 2. Manage and issue the project datum of the 7 design departments in Brigade Group, including the contract plan, production value plan and payment plan. Adjust the datum timely according to the actual status, 3. Analyze and issue the accurate project process report, weekly report, monthly report and management report.4. Assist to my director to handle the other assigned work.

Beijing

Main Responsibilities:Manage and analyze the service charge. Key Achievement:1. Build up the accounting standard, make the process and confirm the checking rule. Improve the operation’s accuracy and timeliness.2. Participate in the design of customer service system for the service charge function. Improve the operation’s professionalization.3. Beginning of the month, check and analyze the service charge. (The service providers reached to 142, and the service orders reached to 143,258 lines.)The middle of the month, issue service charge confirmation and answer questions for the service providers, check and review the payment documents, make payment application and follow up all of the payment process timely and efficiently. The end of the month, report the payment status. Analyze and estimate the service charge for the coming months.4. Monitor and analyze the service operation issue and feedback the related person timely. Improve the service standardized management and control cost. 5. Analyze and issue the accurate service charge report monthly and annually.6. Assist to my director to handle the other assigned work.

Beijing City, China

Department: Order Planning&Management Department Jul.2012-Jan.2015Title: Senior Sales Order PlannerMain Responsibilities:Planning and manage sales order for two HK Customers and one CU China key customer. Key Achievement:1. Issue order planning report, communicate with PM and supply chain team timely. According to customer’s demand, confirm the delivery date.2. Monitor the order’s all of the process in system. Deal with the all of order's problem including maintain price, change or cancel order. 3. According to delivery planning, push the payment or monitor the customer’s limit status. Before the delivery date, confirm the payment status or check if customer’s limit can support the delivery.4. Follow up the logistics of sales order and handle the special order.5. Handle the claim, complaint and business return issue.6. Analyze and issue the accurate sales order report monthly and annually.Department: Customer Service Department Mar.2009-Jul.2012Title: Spare Part Order Coordinator Main Responsibilities:Planning and manage the spare part order.Key Achievement:1. Issue spare part order planning report, communicate with factory planner timely. According to customer’s demand, confirm the delivery date.2. Monitor the order’s all of the process in system. 3. Before the delivery date, confirm the payment status or check if customer’s limit can support the delivery.4. Follow up the logistics of spare part order.5. Analyze and issue the accurate sales order report monthly and annually.Department: Administration Department/ President Office Dec.2006-Feb.2009Title: Administrator/ Assistant of the President OfficeMain Responsibilities:1. As Administrator:Manage and handle the staff SIM card; Purchase and distribute the staff stationery.2. As Assistant of the President Office:Administration support to the Head of HR, GR and the Director of CS.

Bachelor'S Degree, Journalism

学士, Journalism

Junior College, Tourism English

大专, 旅游英语