 Product Design and Project ManagementDigitalization Project: Finalized the project business requirements and released Online Self-Services on BMW H5 page as rental payment, online request and bank verification function; Participated in the Bidding process of BMW Online Payment Project.Multibank Project: Coordinating internal Depts. and vendors to establish stable payment channels, including Direct and Cross-Bank deduction. Integrated business requirements and finalized… Show more  Product Design and Project ManagementDigitalization Project: Finalized the project business requirements and released Online Self-Services on BMW H5 page as rental payment, online request and bank verification function; Participated in the Bidding process of BMW Online Payment Project.Multibank Project: Coordinating internal Depts. and vendors to establish stable payment channels, including Direct and Cross-Bank deduction. Integrated business requirements and finalized business proposal, accomplished two payment channels business go-live successfully with prompt alignment and discussion with technology suppliers.Payment Stabilization: Monitor Direct Debit and Payment Channels, worked out the bank migration plans and budget to migrate more than 28K Customers from existing banks to stable banks. Communicated with Sales, Operations and Vendors about migration proposal and actions, reported weekly to Dept. Head and managers about the project status.Robotic Process Automation Project:Responsible person of Process Automation in Dept., Worked together with PMQ and project vendors to deliver the optimal plan. Launched 2 Robotic processes, saving business working hours 4h per day. Process ManagementChange Request Implementation: Implemented core system change requests design and launched 3 business functions.Process Enhancement Process: Established PEO process in Dept. to monitor business ideas from team members, reported weekly with managers about the business feasibility, launched 5 new processes.Policy & Process Document: Initiated the process and organized meeting quarterly with responsible person to maintain it. Business Management:Deal with special cases of rental deduction, telegraphic transfer and other topics, Responsible for new joiner training. Show less

Assisted managers with different operation tasks as a cross border assistant in sales team. Analysis of cross-border shopping market. Collected cross-border shopping data such as hot selections on more than 10 e-commerce platforms, the promotion activities and the prices on different platforms. Completed Amazon’s 350 missing brand data collection. Support to seller’s online promotional campaign. Coordinated with manager to launch GOME online store and several promotional activities on… Show more Assisted managers with different operation tasks as a cross border assistant in sales team. Analysis of cross-border shopping market. Collected cross-border shopping data such as hot selections on more than 10 e-commerce platforms, the promotion activities and the prices on different platforms. Completed Amazon’s 350 missing brand data collection. Support to seller’s online promotional campaign. Coordinated with manager to launch GOME online store and several promotional activities on Amazon CN. Responsible for editing and listing 800 product images on request of more than 20 KA sellers. Daily operating supports. Encrypted ID information and sorted order information to ensure that 12 cross-border sellers delivery timely. Translation and other tasks. Completed file translation and join in weekly meeting. Show less

Assisted with the promotional activities of mobile games in Southeast Asia and Europe and America market. Searched for overseaschannel distributors. and connected with over 20 companies by e-mail, sending over 80 mails to get information of business cooperation, offers and counter offers. Achieved business cooperattion. Established business relation with Clickky Group Limited to promote the mobile game online in Russia and generated 2500 CPI for the game. Overall market situation… Show more Assisted with the promotional activities of mobile games in Southeast Asia and Europe and America market. Searched for overseaschannel distributors. and connected with over 20 companies by e-mail, sending over 80 mails to get information of business cooperation, offers and counter offers. Achieved business cooperattion. Established business relation with Clickky Group Limited to promote the mobile game online in Russia and generated 2500 CPI for the game. Overall market situation analyses. Completed the PowerPoint about analyses of Taiwan mobile games, the market situation in Singapore and the Europe and America. Executed the payment declaration tasks at Marketing Department. Show less