Senior Engineer, Network Engineering Assurance
Current• Provided QoE reporting and network troubleshooting (GSM/WCDMA/LTE) support for VDF/VIL(India), SKT(Korea), VHA(Australia), Zain (Saudi Arabia) SRAN NPI projects.• Troubleshooted and resolved network issues escalated from local team 100% success rate.• Completed ATMN (Acceptance Test Manual) testing and set up test case scenario to verify new features.• Completed CoDo review and verification.• Performed root cause analysis of LTE KPI degradation for Shanghai CTC (Low HO SR issues, poor accessibility/retainability issues, low DL throughput issue etc.), documented faults in tracking system and generated daily reports.• Troubleshot and performed tests to confirm new product/feature performance.• Performed root cause analysis and propose optimization solution.• Worked with other engineers to meet customer requirements (LTE Network performance PK among different telecom equipment manufactures).• Initiated meeting with project teams to solve issues from local and generated reports detailing progress data during all phases of work.• Educated consumers, contractors and other teams in LTE principles from KPI point of view and basic KPI troubleshooting methods.
