Working Experience: Immediate employee of Ericsson after graduate till Oct. 2018.2000. 11 – 2001. 10 Ericsson (China) Communication Ltd. Co.Job role: Technical traineeResponsible:rotate in different departments, familiar with Ericsson Mobile network product/solution and business, prepared for 3G network deployment globally.2001. 11 – 2003. 04 Ericsson (China) Communication Ltd. Co.Job role: Junior integration engineerResponsible:In charge of mobile network management system (OSS) installation, upgrade, function verification.Support mobile network operator globally. Frequently travel in China mainland and countries in Asia area.2003. 05 – 2006. 06 Ericsson (China) Communication Ltd. Co.Job role: Senior integration engineerResponsible:Act as team leader, assign tasks to team members, secure successful delivery with quality.Do advance trouble shooting for technical issues.24*7 emergency support as global tier 2 customer support team.2006. 07 – 2008. 06 Ericsson (Australia) Communication Ltd. Co.Job role: Senior integration engineerResponsible:Similar as above, but focus on customer in Australia.2008. 07 – 2012. 10 Ericsson (China) Communication Ltd. Co.Job role: Solution architectResponsible:Mobile network management system solution design.Sales support.Project planning, including cost estimation, resource plan, project schedule, risk management, change management.2012. 11 – 2018. 10 Ericsson (China) Communication Ltd. Co.Job role: Service delivery line managerResponsible:Resource management, including competence buildup plan, team pyramid maintenance, provide qualified resource to delivery project.Business development. Enrich team product/solution category, introduce new technology to team, like cloud, Big Data, and explore support footprint all over the word.Follow up team KPI, make it profitable.