Anancall

Anancall provides products and services for Amazon Connect contact center builders. If you are taking on an Amazon Connect migration in-house, you are an AWS partner new to contact center, or a legacy contact center provider, we can help. Anancall Alight dramatically speeds and simplifies migration to Amazon Connect from legacy call center platforms. With Alight, you build an existing enterprise center in Amazon Connect in a couple of hours, then tailor it in real time with the stakeholders. As well, Alight also adds a rich set of enterprise contact center capabilities and agent tools that would otherwise require expensive add on applications or custom development. Anancall's Expert Consulting is practical help tailored to your needs, with the goal of making you independent. To our Amazon Connect skills, we bring deep legacy contact center technology knowledge and the real world of contact center operations.