Augutech.io

Augutech is a leading provider of cloud-based CX Technology software for the Call Center Industry. With over 18 years of industry leadership, we deliver highly customizable solutions that successfully manage over one billion customer interactions annually. Our comprehensive CRM applications, robust Predictive Dialing platform, and fully integrated Call Recording & Redaction solutions are highly flexible and designed to optimize the customer experience. At AuguTech, we are committed to providing cutting-edge technology that meets the evolving needs of our clients. Key features include: Accelerated predictive dialing & automatic call distribution, omnichannel CX, enhanced IVR & intelligent agent routing capabilities, custom integrations using advanced API protocols, comprehensive reporting metrics, full call recording capabilities including PCI-compliant call redaction, real-time conversational analytics, and their award-winning customer service experience.