Auscura

SmartContact is a technology platform that uses intelligent automation to engage patients, and streamline the workflows of physicians, nurses, and case managers, It aligns client needs and industry best practices for value-based care delivery. Examples of the capabilities of SmartContact include the following. Issues Screening: Efficiently identify and resolve patient wellbeing and service concerns. Complaint Management: Streamline real-time patient complaint management. Provider Benchmarking: Generate critical performance metrics for continuous improvement. Department Reports: Produce and share monthly department reports with service line leaders. Care Coordination: Control emergency department overuse and avoid unnecessary admissions. Gratitude Streaming: Foster a culture of appreciation by sharing words of gratitude. Inpatient Rounding: Communicate digitally with hospitalized patients and their families. Procedure Messaging: Engage patients pre- and post-procedures to address concerns.