BackInTheBlack, LLC

BackInTheBlack®, LLC has been in the mortgage servicing industry as a premier hosted default mortgage servicing solution since 1999. A privately held company, part of an IT conglomerate company, BackInTheBlack® continues to be a top value-added ASP (application service provider). BackintheBlack® has also deployed LoanSolutionCenter, self-service borrower portal, which is disaster ready, highly intuitive and seamlessly integrated into BackintheBlack®. BackInTheBlack® "hosted" delivery model offers clients dynamic workflow/distribution, industry compliance functionality, complex calculators, audit tracking, and the ability to support a vast number of retention and liquidation workouts. Key benefits: LoanSolutionCenter: Leveraging the BackintheBlack decision engine, borrowers are presented with specific steps necessary to apply for a hardship. A document upload functionality, real-time messaging and customer branding provides a rich and stress-free integrated customer experience. that will increase borrower participation while reducing servicer timeline requirements. BackInTheBlack®: Powered by a proprietary rule based decisioning engine, the application provides dynamic workflow management coupled with compliant investor workout calculators. The application's high configurability supports investor, loan type, private label and other data driven specific requirements Compliance: Feature rich compliance rule sets that ensure all Client/Investor based requirements are maintained with the ability to be measured and tracked, which is useful audit tool. BackInTheBlack® works very closely with their client base and Investors to ensure new programs/regulations are deployed prior to effective dates. Keys To Success: BackInTheBlack® invested 20-plus years into mortgage servicing technology and has a proven track record for efficiency/compliance within the mortgage servicing industry.