Big Echo

Big Echo is the most engaging way for businesses to solve sticky problems. We work with medium-sized traditional sector businesses facing: • FOMO around tech innovation e.g. AI • Failed projects - wasting time and resources • Stagnating or declining market growth • Inertia and team disengagement Our clients value: • Visible ROI • Standout positioning in the market • Fast, clear, empowering support With us, our clients launch innovative, inclusive and impactful changes - fast. Outcomes: • Clarity and confidence in leadership • Improved profitability • Revenue growth and scale • Aligned and energised teams Examples: • 4 hours’ admin time saved daily with new customer service pipeline and simple web portal (Allsop LLP) • 3x renewals and 2x revenue from website through member innovation workshops (Manchester Digital) • 100% user satisfaction from young people after co-design of new internal social network (RAF & YMCA) Big Echo is lead by Tom Parson. Nobody else in Greater Manchester has Tom’s unique experience: ❤️ Customer focussed Msc masters degree in UX, user-centred design and user research 💰 Highly commercial Tech Founder & Commercial Director for 10+ years 🤓 Technical know-how Software developer for 20+ years ⚡️ Engaging and inclusive Corporate trainer and facilitator for 5+ years 🎯Proven track record St John Ambulance, Age UK, Royal Air Force, YMCA and more