Bluline Technologies

Bluline Technologies is a RegTech company purpose-built to meet RG277 compliance for Australian banks and financial institutions, automating the entire customer remediation life cycle from eligibility to payment and post-payment follow-up at scale. Founded by Aidan Carleton (CEO), Karl Nelson (CTO), and Mark Atkinson (CRO)—who bring experience from deep inside the banking and technology trenches—Bluline was born from firsthand frustration with the slow, manual, high-risk processes that dominate customer remediation in banking. Our platform, ACE (automated compliance engine), replaces disconnected workarounds with one secure system that delivers precision, speed, and scale. Proven in market, Bluline’s platform has: - Reduced remediation timelines from over a year to just weeks - Enabled cost savings in the tens of millions annually - Delivered 600% gains in incident processing speed - Helped banks remediate millions of customers quickly and accurately We work side by side with banks, embedding automation into existing secure environments and supporting teams at every level—from remediation and risk to product, payments, and executive leadership. What We Deliver Our end-to-end automated platform handles the complexity of today’s regulatory, operational, and customer experience demands. It provides: - Automated compliance checks - Discovery and eligibility analysis - Financial impact calculations - Personalised customer communications - Payment execution and tracking - Exception and reconciliation management - Real-time reporting Why It Matters Customer remediation is one of the most high-stakes processes in banking. Manual efforts increase the risk of error, delay, and regulatory exposure. Bluline helps banks reduce costs; deliver faster, more accurate outcomes; meet ASIC requirements; and restore customer trust. Consider us part of the remediation team within your team. Bluline is now partnering with leading Australian banks. visit bluline.com.au