Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Our primary focus is simplifying the conversion of various audio, chat, and email interactions, including unstructured data, into structured data for analysis.
Our team of passionate AI experts leverages cutting-edge Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to provide industry-leading analytics.
By analyzing call interactions, Call Journey demystifies contact center exchanges and delivers actionable insights for long-term customer and employee success.
With our end-to-end solution, Call Journey empowers customers to address significant challenges impacting customer experience, employee proficiency, business performance, risk management, and compliance.
Company Details
- Employees
- 14
- Founded
- -
- Address
- 4-6 Straits Avenue, Granville,nsw 2142,australia
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- calljourney.com
- Keywords
- Conversation Analytics, Call Center Performance Optimization, Voice of the Customer, Quality Assurance Process, Text Analytics, Customer Feedback, Speech Analytics, Compliance and Security, Customer Experience, Data Analytics, Speech to Text, Transcription, Net Promoter Score, Voice Data, Artificial Intelligence, Natural Language Processing, Customer Experience, regtech, regulatory technology.
- HQ
- Granville, NSW
Call Journey Ci Questions
Call Journey Ci's website is calljourney.com
Call Journey Ci's LinkedIn profile is https://www.linkedin.com/company/calljourney
Call Journey Ci has
14 employees.
View email and phone details for 14
employees at Call Journey Ci.
Call Journey Ci's industry is
IT Services and IT Consulting
Call Journey Ci's top competitors are
Xequalto Analytics,
Fluidata Analytics,
Gabeo.ai,
Objectev,
Datamatics Business Solutions,
Kargar & Associates,
Markovate,
Keap,
Perficient India,
Datasys.
Call Journey Ci's categories are IT Services and IT Consulting
Call Journey Ci's founding year is 2009
