CereProc by Capacity

Since being acquired in 2024 by Capacity, the Cereproc LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity. CereProc is now Capacity Voice, which reduces call volumes, improves customer experiences and resolves support issues instantly with AI-powered voice automation. Our advanced text-to-speech voices sound natural, understand intent, and deliver accurate responses to improve customer experiences. As part of Capacity, an omnichannel support automation platform, Capacity Voice helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.